Overview
Job Title : Full Time Sales Associate
Reports To : Store Manager
Location : Woodgrove Shopping Centre, Nanaimo BC
Salary : $17.85 / hr + commission
Requirements : 32-40hr / week availability
We are actively hiring for this position.
About WOW! mobile boutique — We provide a personalized wireless retail experience, representing Canada’s top wireless carriers. Our team focuses on a customer-centric approach with unbiased advice and a broad selection of devices and accessories.
What you will accomplish :
- Actively engage mall shoppers and follow each step of our sales process
- Network consistently to create and maintain a list of prospective clients using our CRM tool
- Generate awareness in a mall environment as an ambassador for WOW! and the brands we represent
- Deliver on our brand promise with personalized, unbiased advice
- Achieve key business metrics and provide a best-in-class customer experience
- Participate in coaching conversations and manage inventory receipt, signing, and security
- Follow merchandising and daily store cleanliness standards
- Complete daily operations tasks (e.g., opening & closing the kiosk)
- Complete required training modules and stay current on promotions, products, services and policies
- Follow policies and procedures with integrity
- Manage cash, POS, and inventory systems
- Availability to work during mall hours (evenings and weekends) based on operational needs
- Handle multiple priorities with urgency and adapt to a fast-paced environment
What we’re looking for :
Be ReadyInitiate conversations with mall traffic
Adapt in a fast-paced environmentBe RealBe genuine
Approach each customer in a personalized wayBe GreatInvest in personal and professional growth; openness to feedback and coaching
Retail or hospitality experience with a POS systemAvailability for mall hours including evenings and weekendsWireless retail or commission sales experience is a plusWhat we offer :
Full-time hours (32-40 hrs / week)Competitive salary with uncapped commission50% discount on monthly wireless planRewards & recognition based on performanceGroup benefits packageDedicated training and coaching to help you reach goalsPhysical job requirements :
Ability to lift 30-50 poundsAbility to stand for extended periodsAlternative job titles
Wireless Sales AssociateMobile Phone Sales AssociateSalesperson / Sales AssociateSales RepresentativeMobile Phone SpecialistHiring process :
Application review with AI-assisted screening followed by human evaluationTwo interview stages : initial interview (phone or virtual) and an in-person Store VisitBackground check in accordance with applicable lawsWe are committed to an inclusive and equitable hiring experience and encourage all qualified candidates to apply.
WOW! mobile boutique is a multi-carrier wireless retailer, a joint venture between Rogers and Telus, operating under Match Transact inc. We have kiosks in multiple locations across Canada.
We are an equal opportunity employer and celebrate diversity; we promote an inclusive environment for all employees.
During recruitment, all applicants may be required to consent to criminal background checks.
Great Place to Work — WOW! mobile boutique is a certified Great Place to Work® in Canada, recognized among Canada’s top employers for trust, pride, and camaraderie.
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