front desk agent

Work setting

• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Answer telephone and relay telephone calls and messages
• Provide customer service
• Attend to guests' requests for extra supplies or other items
• Operate switchboard or telephone system

Screening questions

• Are you authorized to work in Canada?

Health benefits

• Health care plan
• Work Term : Permanent
• Work Language : English
• Hours : 35 to 40 hours per week