Service Technician

Join to apply for the Service Technician role at Eastlink .

Location : Eastlink , 1257 Victoria Road, PO Box 217, Aylesford, NS, B0P 1C0. The position is field‑based out of the Aylesford / Kingston, NS location.

Eastlink is a family‑owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative, customer‑focused telecommunications solutions, connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV. We embrace diversity, inclusion, equity and accessibility at all levels of the organization and encourage members of equity groups to self‑identify during the application process.

Responsibilities

As a member of an experienced in‑field technical team, the Service Technician will provide superior customer service by identifying, troubleshooting, and correcting service problems in the outside plant for both forward and return paths. This includes any faults found from the mainline through to the customer’s premises that impair the operation of Eastlink’s services. You will maintain our outside plant network in a timely and effective manner, working toward the ultimate goal of delivering the superior services Eastlink is known for. Eastlink provides in‑house technical and safety training, as well as training on specific services and duties that increase with experience to ensure you have the skills to succeed.

Qualifications

Ideal candidates are professional, customer‑oriented individuals with strong problem‑solving skills, technical aptitude, and a passion for working in a fast‑paced, customer‑facing environment. A graduate of a recognized Electronics program is required; relevant industry repair and maintenance experience, NCTI or SCTE training are considered assets. You must foster a safe work environment, proactively demonstrate Occupational Health & Safety work‑safe practices, travel throughout the region, hold a valid driver’s license with a satisfactory driving record, and be willing to submit a driver’s abstract and a criminal background check.

You Also Have The Ability To Do The Following

• Manually lift, push and pull up to 90 lbs.
• Work in inclement weather conditions, including snow, rain, and cold.
• Kneel, crouch, and work above shoulders on occasion.
• Work safely aloft from a ladder, pole gaffs, or bucket truck near energized equipment and / or power lines.

Why Choose Eastlink?

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, enabling us to respond quickly to the evolving needs of both employees and customers. We recognize that our truest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” creates a strong onboarding experience and readies employees for future growth within the organization. Get your career started with us and stay with us—your journey begins here!

Referrals increase your chances of interviewing at Eastlink by 2x.

#J-18808-Ljbffr