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Senior Office Services Coordinator
Senior Office Services CoordinatorMcKinsey & Company • Toronto
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Senior Office Services Coordinator

Senior Office Services Coordinator

McKinsey & Company • Toronto
30+ days ago
Job type
  • Full-time
Job description
You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
When you join us, you will have:
  • Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  • A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  • Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  • Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
As Senior Office Services Coordinator in our Toronto Office Services Team, you will be responsible for the efficient and effective management of building operations, with a focus on maintaining a fully operational, clean, safe, and secure environment.
Your role directs the day-to-day activities of the cleaning team, manages contractor relationships, oversees large-scale projects, and ensures compliance with all health, safety, and security requirements in accordance with the province of Ontario and firm standards.
Key responsibilities for your role include managing the cleaning team by directing daily tasks, revising assignments as needed to ensure high standards of efficiency, cleanliness, and hygiene, and monitoring performance while providing feedback and promptly addressing any issues. You will also oversee contractor and vendor management by developing strong working relationships, coordinating contractor activities to maintain and improve the building, and evaluating contractor performance to ensure all work meets firm standards and regulatory requirements.
In addition, you will manage large facilities projects such as renovations, repairs, and upgrades. This includes gathering and evaluating quotes, preparing project proposals, seeking necessary approvals, and overseeing project execution to ensure timely completion within budget and scope. You will also schedule and execute maintenance activities across trades, manage office repair and maintenance processes end-to-end, and handle invoice submissions to close out work orders.
Building security is another key responsibility, where you will manage security operations to meet firm protocols, ensure security systems are operational and up-to-date, and coordinate with vendors and stakeholders to address any security concerns. Health and safety compliance is also critical, as you will facilitate and manage all aspects of health and safety, including first aid, fire drills, and safety meetings, while ensuring compliance with the Occupational Health and Safety Act (OHSA) and other relevant regulations in Ontario. You will maintain accurate safety records, oversee access control measures, and provide training and guidance to colleagues on health, safety, and security systems.
You will provide direct assistance and back-up support to the Office Services Team Leader and teammates across various office services functions. You will contribute to the overall success of the team by sharing best practices, collaborating on projects, and supporting cross-functional initiatives.
  • 1-3 years of building management, hospitality, corporate and/or professional services experience
  • Vendor and Contractor Relationship management experience as well as project management and execution experience
  • Excellent organizational capabilities, including the ability to initiate tasks independently and see them through to completion
  • Proficient in rational decision making and problem solving based on data, facts, and logical reasoning
  • Ability to create work product-focused materials / outputs
  • Exceptional time management to meet your responsibilities in a complex and largely autonomous work environment
  • Ability to work independently and entrepreneurially, managing and prioritizing deadlines effectively
  • Ability to influence and direct colleagues, and manage the needs of different stakeholders, including senior leaders
  • Ability to distill complex ideas into compelling narratives across different formats
  • Knowledge of Microsoft Office (Word, PowerPoint, Teams) and Firm-related tools (Box, Slack)
  • Proficiency and fluency in verbal and written English
  • This is an in-office role M-F. Flexibility to work overtime is occasionally required and a valid Canadian work permit is required
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Senior Office Services Coordinator • Toronto

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