Solutions Designer CRM 9579-1516Foilcon • Guelph, ON, CA

Solutions Designer CRM 9579-1516

Foilcon • Guelph, ON, CA

30+ days ago

Job type

Full-time

Job description

Overview

Solutions Designer CRM 9579-1516 role at Foilcon. Join to apply for the Solutions Designer CRM 9579-1516 role at Foilcon.

Responsibilities

Undertakes the design of hosting technology solutions based on the client\'s service specifications, standards, policies, best practices and cost models, in order to meet client Salesforce Public Sector Solutions CRM application business requirement and project / initiative deliverables.

General Skills

Knowledge of Salesforce Public Sector Solutions CRM applications, operating systems, environments, database technologies, programming languages and communication protocols.

Develop end-to-end features across Salesforce, Mulesoft, and other services.

Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations.

An understanding of how to develop complex Salesforce Sales Cloud features, breaking down the work into components and milestones that stakeholders can easily understand

Write concise, well-crafted code and tests.

Provide detailed estimates and work breakdown structure for assigned tasks

Must Have

5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when Salesforce configuration options are desirable over custom code

Certified Salesforce Platform Developer I or equivalent experience

Salesforce Certified OmniStudio Developer

Salesforce Certified Experience Cloud Consultant

Salesforce Certified Administrator

Desirable Skills

Experience with building Salesforce solutions based on user stories and low level designs

Adhere to defined coding standards and develop well-structured, maintainable and easy to understand code

Strong experience delivering products in Agile / Scrum mode

Map Salesforce capabilities, features and best practices against business and technical requirements by performing fit-gap analysis against Salesforce cloud, service, community, available tools within AppExchange and Salesforce Platform

Design, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC)

Hands-on knowledge of Apex, lightning, VisualForce, Salesforce APIs, data loaders, SOQL, SOSL, and web services

Strong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.

Build integrations between Salesforce and external applications using REST, SOAP APIs, Auth and Single Sign-On

Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT

Experience with deployment tools such as GitLab, Jenkins, etc.

Knowledge Transfer Requirements

Knowledge transfer is expected to occur through the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff

All design, development and artefacts, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided

Evaluation Criteria

Criteria 1 : Salesforce Experience — 30 points

5+ years experience (including recent experience) solutioning and hands-on configuring in Salesforce

Salesforce Certified Platform Developer I

Salesforce Certified OmniStudio Developer

Salesforce Certified Experience Cloud Consultant

Salesforce Certified Administrator

Criteria 2 : Design, Analysis, Development and Configuration — 35 points

Demonstrated experience supporting, developing, maintaining, and configuring Salesforce solutions

Hands-on experience configuring and troubleshooting issues in Salesforce implementations and integrations

Experience designing and supporting prototypes and proofs of concepts

Root cause analysis to troubleshoot defects / incidents and resolve issues

Documenting build books and performance measures for new environments

Experience conducting fit / gap analysis between requirements and Salesforce capabilities

Experience diagnostics and incident management methods

Implementing AODA compliant solutions

Criteria 3 : Communication and Documentation — 25 points

Excellent analytical, problem solving and decision-making skills

Excellent written and verbal communication

Progress reporting to team / project leads, proactively raising risks / issues with migrations

Documenting processes and technical designs; updating build books

Engaging with project team to expedite implementation; collaborating with the Project Manager and lead architect

Providing estimates for proposed features / enhancements and validating estimates for completeness

Criteria 4 : Agile Experience — 5 points

Experience with Agile Scrum methodologies

Experience with agile sprint management, bug tracking and testing lifecycle management using Azure DevOps

Understanding of SDLC and DEV processes in agile environments

Criteria 5 : Public Sector Experience — 5 points

Previous experience in Government or Public Sector organizations

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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Solution Designer • Guelph, ON, CA

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