Business Analyst 5952

Description :

· Leads the elicitation, elaboration, analysis and validation of business requirements and data needs

· Plans and facilitates workshops to gather requirements and create user stories

· Provide support during the design, implementation and testing phases of the project

· Supports the product manager and product owner to refine and groom the product backlog

· Analyze business requirements to identify solution options or improvements

· Works with the developers to align business requirements with solution capabilities

· Report progress on deliverables on a regular basis at stand-ups, and other team meetings as required

· Proactively raise risks/issues and propose mitigation strategies

· Conduct feasibility analysis, scoping and provide work estimates on user stories

· Conduct Joint Requirements Planning and Joint Application Design sessions

· Analyze and map processes / data for current state and future state

· Review and provide feedback of technical design documents

· Conducts product walkthroughs / demonstrations at the end of each sprint cycle

• Facilitate and produce Sprint artefacts as required

Knowledge Transfer Requirements

• Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
• All design, development, artefacts, and source code, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
• Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions

Evaluation Criteria:

Business Analysis Skills – 40%

· Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates

· Experience working in agile / iterative delivery teams

· Expert knowledge/experience in writing detailed user stories

· Expert knowledge/experience creating business process maps/diagrams

· Experience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.)

· Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements

· Demonstrated ability in conducting feasibility analysis, project scoping and providing project work estimates

· Experience with requirements development involving requirements elicitation, analysis, specification and validation

· Ability to write high quality business cases, working with corporate governance bodies and navigating approvals

Technical Skills - 30%

· Proven experience in investigating, analyzing and estimating system applications in large integrated complex environments

· Experience with all stages of system implementation in complex solutions

· Demonstrated experience with implementation of business solutions using Commercial off the Shelf solution implementations such as Oracle Siebel based systems

· Ability to document requirements using story boarding utilizing tools such as Jira

· Experience with prototyping tools to deliver high quality prototypes and mock-ups

· Experience with business process mapping tools such as Visio

Soft Skills - 25%

· Experience with agile

· Excellent analytical, problem solving and decision-making skills

· Excellent communication skills, both written and verbal

· Excellent meeting facilitation skills to gather requirements

· Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with mitigations

· Strong stakeholder management skills

· Demonstrated consensus building skills

Public Sector Experience – 5%

· Experience with Public Sector I and amp;IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices

· Demonstrated knowledge of Public Sector applications, databases and systems while developing cross cluster, multi-year business solutions including knowledge of Commercial off the Shelf product implementations with third party vendors

· Experience working in accordance with policies and procedures of the Ontario Public Service

· Working knowledge of Accessibility for Ontarians with Disabilities Act (AODA)

Knowledge of Simpler, Faster, Better Services Act to support OPS’ Digital First Strategy with user centric designs; familiarity with Digital Service Standards and Service Design Playbook

Experience and Skill Set Requirements:

· Experience working in agile / iterative delivery teams
· Proven experience with all stages of system implementation for complex large scale applications
· Proven experience facilitation of client meetings/workshops, interpretation of business needs to technical requirements
· Experience creating and documenting detailed user stories
· Experience working with Public Sector applications, databases and systems; using COTS products such as Oracle Siebel
· Excellent analytical, problem solving and decision-making skills
· Experience conducting feasibility analysis, scoping and providing project work estimates
· Experience with requirements development involving requirements elicitation, analysis, specification and validation
· Experience planning and managing product backlog, planning and managing sprints, and implementing in an iterative manner
· Demonstrated experience facilitating product demonstrations and/or sprint reviews
· Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, vendor(s) and other stakeholders.
· Excellent facilitation, presentation, time-management and problem-solving skills.
· Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders
· Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities
· Creative, innovative, and can think outside the box to visualize solutions that meet business needs.
· Knowledge and experience with supporting Public Sector Digital First strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established
· Creative, analytical approach and strong understanding of interaction design principles, including ability and experience to deliver mock-ups using advanced tools
· Able to resolve issues in a timely manner, provide options and recommendations.
· Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.
· Understand business metrics and able to translate business goals and objectives into digital experiences.
· Able to prioritize change requests from clients and guide the team in determining how best to address them.
· Knowledge to ensure compliance with requirements for accessibility and user centric design including Accessibility for Ontarians with Disabilities Act (AODA) and Simpler, Better, Faster Services Act
· Strong research skills to perform industry research, provide options and make recommendations for solution improvements.

Must haves:

• Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates
• Experience working in agile / iterative delivery teams
• Expert knowledge/experience in writing detailed user stories
• Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements
• Demonstrated experience with implementation of business solutions using Commercial off the Shelf solution implementations such as Oracle Siebel based systems
• Experience with agile