Talent.com
Client Services Administrator
Client Services AdministratorLangford Veterinary Services • Langford, BC, CA
Client Services Administrator

Client Services Administrator

Langford Veterinary Services • Langford, BC, CA
1 day ago
Job type
  • Part-time
Job description

We have a fantastic opportunity to join our Langford Vet Practice reception team. We are looking for a receptionist to work part-time (average 25.33 hours per week).

Shifts will be worked between the hours of 8am - 7.30pm up to 5 days per week (Monday - Saturday).

We are looking for an enthusiastic and self-motivated person to join our friendly team working in our busy and thriving veterinary practice.

You will need :

  • Previous experience working as a receptionist
  • Experience within a veterinary practice would be preferable
  • Positive work ethic
  • Flexibility
  • Team player
  • Strong communication and interpersonal skills

The salary for this role is £16,754 (£24,804 FTE).

Benefits and wellbeing

Our people are at the heart of what we do and as your employer we want to ensure we offer flexibility, support and staff development, where possible, through :

Time off

  • 5 weeks holiday per year (plus bank holidays)
  • Additional holiday entitlement for Long Service
  • Wellbeing

  • On site Mental Wellbeing Champions
  • EDI committee
  • Employee Forum – to ensure all employees voices can be heard
  • Menopause Café
  • Wellbeing talks and events
  • Cycle to work scheme
  • Family friendly policies, including enhanced maternity and paternity pay (after 2 years’ service)
  • Health

  • SimplyHealth Cashplan membership
  • Free annual flu vaccination
  • Free Specsavers eye test voucher
  • General

  • Free onsite parking
  • U2 bus service link to Bristol
  • Annual CPD allowance
  • Employee discount
  • Generous pension scheme – we match up to 8% pension contributions
  • Reimbursement of one professional membership fee per year
  • How to apply

    If this role sounds like the right fit for you, don’t delay, click ‘Apply’ and begin your career with Langford Vets.

    Closing date : Friday 20th February 2026

    Interviews : Friday 27th February (morning)

    Langford Vets is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Reports To : Senior Client Services Administrator

    Job Purpose : First point of contact for clients, visitors, students and couriers with regards to the Langford Vet Practice

    Principal Accountabilities :

    Front of house reception work

  • To meet and greet clients, visitors, students, ensuring that the reception and waiting room area is maintained in a clean and tidy condition.
  • To take payments and assist clients with insurance form completion.
  • To liaise clearly and appropriately with clinicians regarding their clients.
  • To ensure that the computerised appointment diary is kept up to date and ensure that all client information is accurate.
  • To deal with veterinary emergencies as they arise, both on the telephone and in person and prioritise effectively.
  • To deal with any problems that arise for all clients.
  • Telephone answering

  • To receive calls in a pleasant and friendly manner, to deal with each request or redirect where appropriate.
  • To book in appointments for consultations or procedure with LVP clinicians adhering to the standard operating protocol.
  • To handle a wide range of queries and action as appropriate
  • To monitor the emails and process requests as appropriate.
  • To send client reminders for preventative healthcare
  • Maintain accurate client records on the computerised database, updating and amending as required. To scan documents onto Ezyvet (practice computer system).
  • To maintain the equipment within the reception area (printer, telephones and scanner).
  • Responsible for keeping themselves and others safe, reporting accidents, near misses and hazards and adhering to health and safety requirements and policies as required by the business / their line manager.
  • Proactively identify and act upon opportunities for business improvement. Openly identify and discuss problems in order to implement and sustain improvements that increase the value we deliver to our, clients, employees, and students.
  • #J-18808-Ljbffr

    Create a job alert for this search

    Client Services Administrator • Langford, BC, CA

    Similar jobs
    Managed Services Manager

    Managed Services Manager

    Gogh Solutions • victoria, bc, ca
    Full-time
    Gogh Solutions is an IFS Strategic and Channel partner delivering innovative Field Service Management (FSM), Enterprise Asset Management (EAM), and ERP solutions across North America.We help organi...Show more
    Last updated: 2 days ago • Promoted
    Communities Services Specialist

    Communities Services Specialist

    Highstreet Ventures • Langford
    Full-time
    Do you consider yourself a creative problem solver? Do you hate when company policy gets in the way of the right decision? Do you easily admit when you’re wrong? Are you passionate about your indus...Show more
    Last updated: 4 days ago • Promoted
    Office Administrator

    Office Administrator

    Community Fire Prevention • victoria, bc, ca
    Full-time
    Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd.Located in Victoria...Show more
    Last updated: 5 days ago • Promoted
    Help Desk Administrator and Registration Coordinator, Langford, BC

    Help Desk Administrator and Registration Coordinator, Langford, BC

    Discovery Community College • Langford
    Full-time
    Discovery Community College has an onsite / in‑person opportunity available in the Surrey campus for the right individual. Help Desk Administrator and Registration Coordinator.This Full‑time role and ...Show more
    Last updated: 14 days ago • Promoted
    Resident Services Coordinator

    Resident Services Coordinator

    Pacifica Housing • Victoria, BC, CA
    Full-time +1
    Quick Apply
    Resident Services Coordinator (RSC).Monday-Friday (75 hours bi-weekly).Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedica...Show more
    Last updated: 30+ days ago
    Manager, Performance Marketing & Client Services

    Manager, Performance Marketing & Client Services

    H2O Digital Marketing Agency • victoria, bc, ca
    Full-time
    H2O Digital Marketing, one of Canada’s Fastest Growing digital agencies, is seeking a Manager, Performance Marketing & Client services to help support our growing client base.Our agency focuses on ...Show more
    Last updated: 15 days ago • Promoted
    Client Engagement Manager

    Client Engagement Manager

    CyberClan • victoria, bc, ca
    Full-time +1
    CyberClan provides enterprise security, and human response to small and midsize enterprises and channel partners through comprehensive risk assessment services, 24 / 7 / 365 managed detection and respo...Show more
    Last updated: 30+ days ago • Promoted
    Client Success Manager

    Client Success Manager

    Buyerlink • Victoria, BC, CA
    Full-time
    Quick Apply
    The Client Success Manager is a key member of Buyerlink’s Client Success team.They identify high-value opportunities with existing advertising clients. The Client Success Manager fosters a cli...Show more
    Last updated: 15 days ago
    Client Partner - AEDALSOFT

    Client Partner - AEDALSOFT

    AEDALSOFT • victoria, bc, ca
    Permanent
    Client Partner – Staffing & Recruitment Solutions.Independent Partner / Contract-Based Role (Performance-Linked Compensation). Client Partner – Staffing & Recruitment Solutions.The Client Partner wi...Show more
    Last updated: 11 days ago • Promoted
    Manager, Administration and Operations Support

    Manager, Administration and Operations Support

    National Bank • Victoria, BC, Canada
    Full-time
    Elevate your career as Manager, Administration and Operations Support at National Bank Financial! Your exceptional ability to work in synergy with clients and colleagues will be a key asset.In this...Show more
    Last updated: 21 days ago • Promoted
    Service and Return Desk Associates (Customer Service Desk)

    Service and Return Desk Associates (Customer Service Desk)

    RONA+ • Victoria, BC, Canada
    Part-time
    At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show more
    Last updated: 30+ days ago • Promoted
    HR & Payroll Client Support Associate (Fixed-Term Contract) - Remote

    HR & Payroll Client Support Associate (Fixed-Term Contract) - Remote

    Employment Hero • victoria, bc, ca
    Remote
    Temporary
    Employment Hero is on a mission to make employment easier and more valuable for everyone.Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since ou...Show more
    Last updated: 12 days ago • Promoted
    Payroll Consultant - Codex

    Payroll Consultant - Codex

    Codex • victoria, bc, ca
    Full-time
    Senior Lead Consultant – Oracle Cloud HCM (Payroll – Canada).Calling all Canadian payroll experts.Senior Lead Consultant, Oracle Cloud HCM (Payroll). Oracle Cloud HCM Payroll implementation focused ...Show more
    Last updated: 3 days ago • Promoted
    Senior Platform Engineer – Ingress & Service Mesh (Istio)

    Senior Platform Engineer – Ingress & Service Mesh (Istio)

    Net2Source (N2S) • victoria, BC, ca
    Full-time
    Senior Platform Engineer – Istio / Ingress Remote (Canada) Contract Role Summary < / ...Show more
    Last updated: 7 days ago • Promoted
    Payroll Administrator

    Payroll Administrator

    YMCA-YWCA of Vancouver Island • Langford
    Full-time +2
    Payroll Administrator – Association Services Office (Langford, BC).Position Type : Permanent Full-Time (Qualified applicants seeking a Part-Time role will be considered). Placement Date : February 202...Show more
    Last updated: 7 days ago • Promoted
    Operations Coordinator

    Operations Coordinator

    OUTWAY • victoria, bc, ca
    Full-time +1
    CAD salary, extended health benefits, and 3 weeks PTO.Outway is a fast-growing consumer brand built on thoughtful design, quality products, and strong operational execution.As we continue to scale ...Show more
    Last updated: 5 days ago • Promoted
    Customer Support Specialist - Synergie Canada

    Customer Support Specialist - Synergie Canada

    Synergie Canada • victoria, bc, ca
    Full-time
    Remote role must be physically located in Canada.Are you fully bilingual in English and French with experience in the legal or medical field?. In this role, you’ll handle inbound, warm-transferred c...Show more
    Last updated: 11 days ago • Promoted
    Liquidity Operations Analyst (Digital Assets)

    Liquidity Operations Analyst (Digital Assets)

    Zoot Crypto LLC • victoria, bc, ca
    Full-time
    Zoot Crypto LLC is a digital assets company focused on market infrastructure, data, and operational support across crypto and blockchain-based markets. The company works with digital asset venues, s...Show more
    Last updated: 3 days ago • Promoted