Casual Dispatcher

Description

We are seeking highly motivated Casual Dispatcher for one of Automotive client based in Woodstock Ontario.

The Communications Team Member C / TM is a critical member of the Emergency Response Team ERT and is responsible for all aspects of Security and Fire Services Communications throughout the duration of their shift.

The C / TM reports directly to the Security Assistant Manager S / AM and is responsible for the following :

Answer emergency calls to identify nature and urgency of the request process and dispatch ERT to Fire / Medical / Spill emergency situations in accordance with Emergency Response Standard Operating Procedures ERSOPs.

Operation of the Fire Panel to co-ordinate First Stage Evacuation Workplace Violence and Tornado alarms as well as plant wide communications where required.

Co-ordinate ERT response with local Emergency Services.

Complete Fire Panel system by-passes and register impairments with Fire Monitoring Canada.

Monitoring and Operation of CCTV system reviewing footage and assisting investigations as directed by Securitas Management or Client.

Utilizing mass-notification system to provide situational awareness to relevant stakeholders dependent on situation.

Monitoring of Security access control systems including system administration and alarm monitoring of doors access points and swipe readers.

Fully familiar with radio use call signs 10 codes phonetic alphabet and always use proper radio and phone etiquette.

Maintain accurate account of shift activities and incidents utilizing dispatch and incident reporting software and daily shift report.

Assist with scheduling related tasks including coverage calls as directed by Securitas Management.

Daily / Nightly filing of all appropriate paperwork.

Daily statistics inputting

Comply with all Post Orders Standard Operating procedures SOPs ERSOPs and TMMC policies.

Complete all training projects additional duties and functions as directed by Securitas Management or Client representative.

Qualifications :

Grade 12 or equivalent.

Valid Ontario Security Guard License

Post-Secondary college certificate in Emergency Telecommunications or a combination of education and experience deemed equivalent or

NFPA 1001 Fire Fighter Level I & II from a recognized College.

Valid G class Drivers License.

Standard First Aid Certificate issued by Red Cross (achieved within 1 year prior to applying for post and is to be maintained).

Requirements :

Mental Health First Aid Certificate issued by recognized provider to be completed within 3 months of commencement of post.

Must be able to use a computer and operating controls along with various security software applications.

Must be able to display clear and quick thinking to resolve problems whilst being able to withstand stress and stay cool under pressure.

Ability to communicate calmly and clearly whilst on the phone with an ability to analyze and summarize information accurately.

Ability to multitask.

Competent in the use of Outlook Excel Word Lenel and PowerPoint.

#AF-CanadaGTSO

Key Skills

Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette

Employment Type : Part-Time

Department / Functional Area : Security

Experience : years

Vacancy : 1