Case Management Consultant

Case Management Consultant-ADM026220Employment Type : Permanent Full-time

Location(s)

: SK-Rgna-Regina

Ministry

: 510 Apprenticeship and Trade Cert CommissionSalary Range : $26.002-$32.589HourlyGrade : SGEU.06.

The Saskatchewan Apprenticeship and Trade Certification Commission (SATCC) is seeking a customer-focused and highly organized individual for the position of Case Management Consultant in the Client Services Unit located at the SATCC Regina Head Office. This is a permanent, full-time position.

In this position, you will :

• Provide excellent client service (based on established Key Performance Indicators) for any incoming telephone, mail or email queries and requests from clients and the general public;
• Identify and provide solutions for IT and business process enhancements, fixes, or changes to meet the needs of clients and resolve ongoing user issues;
• Provide general information, advice and counselling regarding the Apprenticeship and Trade Certification Act and Regulations, SATCC’s Operational Policies and eligibility for various programs and certificates;
• Process and report electronic payments adhering to financial controls and reporting requirements; and
• Provide general office support by word processing, copying, maintaining electronic filing systems, receiving, sorting and distributing mail, which includes sensitive and confidential materials.

The successful candidate will have the ability to :

We are committed to workplace diversity.Hours of Work : A - SGEU Office 36 - one day off every two weeks

Number of Openings

: 1

Closing Date

: Jan 20, 2026, 12 : 59 : 00 AM