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Warranty Administrator
Warranty AdministratorAutoCanada • City of Moncton, NB, CA
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Warranty Administrator

Warranty Administrator

AutoCanada • City of Moncton, NB, CA
6 days ago
Job type
  • Full-time
Job description

Warranty Administrator

Join to apply for the Warranty Administrator role at AutoCanada

Base pay range : CA$55,000.00 / yr – CA$75,000.00 / yr

Position : Warranty Administrator

Dealership : Audi Winnipeg

Location : Winnipeg, MB

Classification : Full‑time, Immediate Hire

Dealership Overview : Audi Winnipeg is part of the AutoCanada dealership network, the largest Canadian‑owned and publicly traded automotive group in Canada and the U.S. The team works in a fast‑paced, data‑driven environment focused on customer service and operational excellence.

Your area of focus :

The Service Warranty Administrator manages and oversees warranty claims, processing them accurately and in a timely manner while ensuring compliance with manufacturer and dealership policies. The role involves close collaboration with service department staff, customers, and manufacturers.

Responsibilities :

  • Process warranty claims, ensuring accuracy and timely submission to manufacturers.
  • Maintain accurate records and documentation for warranty work and claims.
  • Communicate with customers regarding warranty status and address any concerns.
  • Collaborate with service and parts departments to ensure proper warranty documentation and parts management.
  • Monitor compliance with manufacturer standards and assist with reporting and audits.

Requirements :

  • Experience in warranty administration or automotive service preferred.
  • High school diploma or equivalent required; additional certifications a plus.
  • Strong attention to detail, excellent organizational skills, and communication abilities.
  • Proficiency with service management software and Microsoft Office.
  • Highly skilled in Microsoft Office and able to quickly adapt to new technologies.
  • Excellent document creation and proofreading skills with a high level of proficiency in business correspondence.
  • Excellent interpersonal, verbal, and written communication skills.
  • Proven ability to multi‑task in a high‑volume, fast‑paced environment with urgent deadlines.
  • Benefits :

  • Competitive compensation and benefits package.
  • Employee vehicle purchase & service plans.
  • Employee and family assistance programs.
  • Company‑wide appreciation events and contests throughout the calendar year.
  • Professional development and the opportunity to grow your career.
  • We strive to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging. AutoCanada is an equal‑opportunity employer. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental / physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

    To apply, visit https : / / www.autocan.ca / careers . We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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    Administrator • City of Moncton, NB, CA

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