Bilingual Personal Insurance Advisor

Join to apply for the Bilingual Personal Insurance Advisor role at BrokerLink - Eastern Ontario Region.

Being a part of BrokerLink means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence, and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment.

We want like-minded individuals who provide the highest level of customer service and carry themselves with utmost professionalism.

We invest in you! Your success is our success. We offer countless opportunities to grow in an environment that values our most important assets: you, our team members. With over 200 offices across Canada, ask us about our flexible work arrangements.

We are looking for a Bilingual Personal Insurance Advisor to join BrokerLink and work out of our Hawkesbury office in our Eastern Ontario Region, on a Permanent Full-Time basis.

Employee Perks

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP – Registered Retirement Savings Plan with company matching
• ESPP – Employee Share Purchase Plan (TSX:IFC) with matching aspect
• 'Dress for your day', dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off: personal days, volunteer days, exam/study time, jury duty, starting at 3 weeks of vacation per year
• Recognition as one of Canada’s best employers (Kincentric 2024)

Role Responsibilities

• Service ongoing client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct care calls and process renewals
• Sell new policies/write new business to existing or new clients, retain existing book of business
• Quote new business through outbound call initiatives, introductory letters and receive walk-in clients
• Contact underwriters and adjusters to discuss guidelines and policy
• Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals
• Keep current on underwriting rules and workflow processes
• Participate in training initiatives
• Participate in community marketing initiatives
• Process account receivable activities
• Provide guidance and assistance as requested

Qualifications

• High school and/or post-secondary education
• Minimum one year of personal insurance experience preferred
• RIBO license is an asset
• Exposure to Epic is an asset
• Strong customer focus
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills in both English and French
• Ability to pass a criminal background check and credit check

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment that embraces our diversities and sees them as our strength. Join our team and make a difference!

Discover more about BrokerLink! Visit our dedicated webpage: https://www.brokerlink.ca/campaign/discover-brokerlink