Brand Standards, Guest Experience & Food Safety Advisor

Ecolab is seeking a Brand Protection Advisor to join its EcoSure division an industry leader in food safety and total quality assurance. Our specialists are valued food safety & QA experts trusted by our customers in the food service long term care and hospitality industry. We are seeking professionals to provide best-in-class comprehensive on-site evaluations and training to help our customers maintain the highest standards of food safety cleanliness guest experience and brand protection.

Whats in it For You:

• Paid training program that includes job shadowing e-learning modules structured field activities and customized classroom style training
• Become a NEHA Certified Professional in Food Safety (CP-FS) and maintain professional credentials on current industry state and federal regulations
• Plan and manage your schedule in an independent work environment
• Comprehensive benefits package
• Thrive in a company that can provide a long-term career path in operations training sales or leadership
• Be part of a company that values a culture of safety that includes top-notch safety training and personal protective equipment

What You Will Do:

• Conduct food safety brand standard and workplace health and safety evaluations at customer locations using a foundation of consulting coaching and training to achieve guest protection and satisfaction
• Provide effective customer communication and develop strong relationships
• Partner with Account Management teams and other divisions within Ecolab to solve customer challenges
• Complete a budgeted number of audits each week that creates a high level of customer satisfaction
• Access and utilize key industry leading food safety practices and continual active monitoring of health inspection information
• Utilize Customer Relationship Management (CRM) technology to ensure efficient planning as well as a tablet to perform essential job functions
• Support the growth initiatives of our company and our customers

Position Details:

• Candidate must reside in: Montreal or close surrounding areas
• Cities included in this territory will include: Montreal and Quebec City including out of province travel to provide customer support
• Percent of overnight travel required: Up to 60% including out of province support

Minimum Qualifications:

• High school diploma and 2 years of hospitality industry-related experience
• Bilingual French/English or Strong French language skills with professional proficiency in English due to the following reasons: The role posted will be supporting customers who are anglophone or in provinces outside of Quebec
• Willingness to work occasional evenings weekends and overtime as business needs dictate
• Willingness to complete operational assessments within nursing homes assisted living and senior living facilities by interacting with staff and residents while adhering to HIPPA (Health Insurance Portability and Accountability Act) guidelines
• Proficient in Microsoft Office Suite: PowerPoint Excel Word and Outlook
• Access to a reliable personal vehicle for regular business use
• A valid drivers license and an acceptable Motor Vehicle Record
• Must be able to travel to the US for training/meetings
• No Immigration Sponsorship available

Physical Demands:

• Ability to lift and carry 25 pounds

Preferred Qualifications:

• Bachelors degree or post secondary diploma in culinary hospitality or business field
• NEHA CP-FS Registered Environmental Health Specialist or Registered Sanitarian credentials
• Experience in food safety and brand standards evaluations
• Teaching or coaching experience in a food related field
• Relationship management capability and advanced consulting skills
• Ability to work well under pressure juggle tasks and work efficiently against deadlines
• Strong planning and organizational skills and high attention to detail
• Ability to work effectively without supervision showing initiative good judgment and superior decision-making and problem-solving skills

Successful Candidates will Demonstrate:

• Customer Focus
• Communicates
• Plans and Aligns
• Interpersonal Savvy
• Being Resilient
• Situational Adaptability
• Drives Results

About EcoSure:

EcoSure an Ecolab division provides onsite evaluation training and consulting services to foodservice customers of all sizes and across industries from restaurants to lodging and long-term care to help them minimize food safety risks ensure guest satisfaction and protect their brand. With best-in-class Food Safety & Total QA programs and a dedicated expert service team we deliver Insight. Action. to our customers so they can focus on running a safe and successful business.

This is to replace a vacant position

Annual or Hourly Compensation Range:

$26 - $27 / hour. This position pays an hourly rate and is eligible for overtime.

Ecolab in good faith anticipates it will pay within the posted range. Many factors are taken into consideration when determining the compensation for a potential new employee such as education training experience work location travel (if required) etc.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their here to see our benefits.