Bilingual IT Support Analyst

Our Client is looking for a Bilingual IT Support Analyst to join their team in our Montreal office for a 12 month contract. The successful candidate must have a minimum of 3 to 5 years experience in IT support and will be responsible for assisting IT colleagues on special projects, identifying, researching, troubleshooting and resolving technical issues on any application or related hardware. Benefit from a hybrid work environment with 4 days in the office per week.

Bilingualism is required as this is a collaborative role at the national level and the candidate will be handling and following up on various requests from clients and third parties who only understand and communicate in English. This position also requires the candidate to be able to interact seamlessly with colleagues in our offices across Canada, where English is the predominant language. As we estimate that more than 50% of the work required for this position must be performed in English, and in order to ensure that the employee in this position can perform their duties autonomously and effectively, candidates for this position must be able to communicate appropriately in French and English both orally and in writing.

Advantages

As a member of our Clients team, you will have access to :

• Outstanding benefits from day one, including insurance premiums paid by the Firm.
• Competitive compensation including paid overtime.
• A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
• Strong community involvement and a commitment to equity, diversity and inclusion.
• A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

Responsibilities

As a Bilingual IT Support Analyst, you will be :

Qualifications

Must Have

Nice to have

Summary

As our ideal candidate, you will distinguish yourself by the following profile :

Ability to transfer knowledge in an efficient, pleasant, and effective way using a variety of techniques.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.