Protection Plan Program Specialist

At Steele Auto Group work is more than a job. Its a chance to inspire positive impact through every interaction every vehicle every journey. Our people are at the heart of it all because everything we do is driven by you : your passion your purpose your potential!

Join Steele Auto Group as our Protection Plan Program Specialist!

Are you ready to step into a role that keeps our Aftersales Finance & Insurance program running smoothy and makes a real impact every day As Steele Auto Groups new Protection Plan Program Specialist youll provide essential support across multiple dealerships managing data administrative tasks and customer engagement to ensure accuracy efficiency and a seamless experience for every customer.

This opportunity is suited to someone who enjoys organization working with data and systems and playing a key support role within a growing program. You will collaborate with internal teams connect with customers and help keep processes moving smoothly behind the scenes.

Compensation : $40000 - $45000 based on experience and capabilities.

Location : Flexible blend of in office and remote work as required.

What Youll Be Doing :

• Enter and maintain accurate customer contract and deal data across systems including PBS and First Canadian logs
• Support reconciliation between sold deals referrals and reporting tools
• Facilitate the signing of protection plan contracts and manage the follow-up process for all outstanding items.
• Communicate professionally with customers by email text and phone
• Review customer engagement in PBS and determine next steps including calls or lead transfers
• Build and manage follow up lists for aged leads lease end customers and prior Aftersales clients
• Review campaigns and guides prior to launch to ensure links forms and flows are working correctly
• Track Aftersales deals and referrals flagging gaps or missing information to the Aftersales FI Leader
• Other duties as needed from Management

What You Bring :

Automotive finance or dealership experience is an asset but not required.

Why This Role Matters :

Your work as the Protection Plan Program Specialist directly supports the success of our Aftersales program and helps create a seamless experience for both customers and dealership teams. Youll contribute directly to the success of our team building skills and expertise while supporting a growing evolving program.

Why Youll Love Working with Steele Auto Group :

At Steele Auto Group you are joining more than a workplace. You are becoming part of a community that values growth recognizes effort and supports you in building a career you are proud of.

We believe in rewarding hard work and supporting the whole person. Our Total Rewards package is designed to help you thrive physically financially and emotionally. Depending on your role and employment type (full-time part-time or term) eligible employees may have access to all or some of the following :

Please note that while we strive to post accurate compensation information some external websites may display salary estimates that are not provided or verified by Steele Auto Group. We look forward to discussing accurate role-specific compensation details with candidates selected to move forward.

At Steele Auto Group your contributions are valued your development is supported and your potential is encouraged. We are proud to promote from within and foster a fair inclusive and opportunity-rich workplace. If you are contacted for an interview and require accommodation at any stage please let us know. We are here to support you. Learn more about us at

Applying is as easy as 1 2 3 :

In 2 minutes the Steele Auto Group career world is right at your fingertips!

We cant wait to meet YOU!

Required Experience :

IC

Key Skills

CCTV,Loss Prevention,Communication skills,Military Experience,Law Enforcement,Tribal Law,Analysis Skills,Case Management,Security,Cordova,Social Work,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 40000 - 45000