Talent.com
Remote Bilingual Customer Service Representative – Investments
Remote Bilingual Customer Service Representative – InvestmentsMillennium 1 Solutions • Brandon, Manitoba
Remote Bilingual Customer Service Representative – Investments

Remote Bilingual Customer Service Representative – Investments

Millennium 1 Solutions • Brandon, Manitoba
30+ days ago
Job type
  • Full-time
  • Permanent
  • Remote
Job description

Description

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.

A Career at NTT DATA Means:
  • Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
  • Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
  • Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
  • Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
What else does NTT DATA Offer? We’re glad you asked!
  • All equipment required for you to be successful in your role
  • Virtual paid training
  • Comprehensive benefits package (medical, vision, and dental)
  • Employee Assistance Program
  • RRSP program options
  • Short- and Long-Term Disability options
  • Rewards and Recognition programs
  • Internal career advancement opportunities
Position Overview:The Bilingual Customer Service Representative is responsible to provide telephonic support to Shareholders, their representatives, and the investment community. Ensure all activities including those that contribute to the satisfaction of customers are met in French and English.Position: Bilingual Customer Service Representative – InvestmentsPosition Status: Full Time, Permanent, Remote Hours of Work: Monday - Friday 8:00am - 6:30pm EST Rate of Pay: $19.50 - $20.50/Bilingual (French/English)

Open to residents of Nova Scotia and New Brunswick, Ontario, Manitoba, and AlbertaResponsibilities:
  • Answer incoming telephone inquiries in accordance with Call Center guidelines
  • Follow up on escalated calls, as required
  • Submit fulfillments or research cases for callers’ inquiries if applicable
  • Identify and inform Supervisor of complaints as well as trends and opportunities to improve service levels, apparent by the nature and number of inquiries
  • Develop a thorough knowledge and understanding of the services offered by clients to their Shareholders and keep up to date on circumstances which affect the Shareholders
  • Ensure compliance with policies and procedures and regulatory requirements
  • Maintain a professional tone and positive attitude to callers
  • Responsible for answering calls for a baseline of 7 hours daily
  • A self-starter and takes initiative to take on new projects and additional responsibilities
  • Other duties and responsibilities as assigned

Requirements:

  • Strong communication skills (written, verbal and listening)
  • Bilingualism (English/French) is a requirement
  • High School Diploma/equivalent education
  • 1-3 years call center experience with heavy call volume
  • Advanced knowledge of PCs, familiarity with system navigation, and strong keyboard skills
  • Able to endure prolonged seating/standing associated with the performance of essential functions
  • Highly self-motivated, self-reliant, self-competitive and will push themselves to exceed expectations
  • Has a strong ability to take action to meet and exceed customer expectations with integrity
Diversity. Equity. Inclusion.
Unleashing the power of being unique.
We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
At NTT DATA what you do matters. Because here YOU can.BIND
Create a job alert for this search

Remote Bilingual Customer Service Representative – Investments • Brandon, Manitoba

Similar jobs

Remote Inside Sales: Insurance Benefits Advisor (Entry-Level)

AO Globe Life - Simonne LeBlancBrandon, MB, CA
Remote
Full-time

A life insurance company is hiring an Entry-Level Inside Sales Representative.Join a dynamic team working from home, helping clients find the right insurance coverage.No prior experience is necessa...Show more

 • Promoted

Technical Service Representative Focusing on Customer Satisfaction

Westman Communications GroupBrandon, MB, CA
Full-time

Join as a Technical Service Representative, enhancing customer engagement.Tackle phone, internet, and cable challenges while providing outstanding support through diverse communication methods.This...Show more

 • Promoted

Customer Service Representative for Remote Client Engagement

HMG CareersBrandon, MB, CA
Remote
Full-time

Become a Customer Service Representative, engaging clients remotely with effective solutions and advice.Experience flexibility in your schedule and the potential for rapid advancement into manageme...Show more

 • Promoted

Remote Telecoms & Networking Sales — Inbound Leads, Uncapped Earnings

WebProps.orgBrandon, MB, CA
Remote
Full-time

A national technology installation company is seeking sales representatives to join their remote team.In this commission-based role, you will convert warm inbound leads and offer advice on internet...Show more

 • Promoted

Impactful Customer Service Associate in Thriving Retail Environment

SaversBrandon, MB, CA
Full-time +1

Join as a Customer Service Associate and help create meaningful connections with customers and donors alike.Work in a diverse, purpose-driven team that celebrates contributions to both community an...Show more

 • Promoted

Sales Representative - 60k / Year - Remote

Spade RecruitingMinnedosa, Manitoba
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Show more

 • Promoted

Window Insurance Sales Representative

Reese Roofing and ConstructionBrandon, MB, CA
Full-time

Reese Roofing & Construction – Tampa Bay, FL.Reese Roofing & Construction is expanding our.Insurance Adjusters — Want to Make More Money?.Tired of being an adjuster and want to make more money?.You...Show more

 • Promoted

Bilingual Assurance Standards Pro – Impact & Growth

MNPBrandon, MB, CA
Full-time

A leading Canadian accounting firm is seeking a Designated Professional or Manager to join their Assurance Professional Standards team.In this role, you will advise on financial reporting, collabor...Show more

 • Promoted

Insurance Restoration Sales Representative

Reese Roofing and ConstructionBrandon, MB, CA
Full-time

Reese Roofing & Construction – Tampa Bay, FL.Reese Roofing & Construction is a rapidly growing roofing company serving the Tampa Bay area.We specialize in high-quality roof replacements, storm dama...Show more

 • Promoted

Earn money testing apps - Remote

AlmediaOakland-Wawanesa, Manitoba, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ...Show more

 • Promoted

Technical Service Representative Role Focused on Customer Satisfaction

Brandon UniversityBrandon, MB, CA
Full-time

Deliver outstanding service in a fulfilling Technical Service Representative position.Assist customers with internet, phone, and cable concerns while collaborating with a team that values community...Show more

 • Promoted

Customer-Focused Technical Service Representative Position Available

Tech ManitobaBrandon, MB, CA
Full-time

Join a collaborative team as a Technical Service Representative.Deliver exceptional technical support for phone and internet services, ensuring customer satisfaction through your expertise.In this ...Show more

 • Promoted

Remote Entry-Level Inside Sales Representative for Insurance

AO Globe Life - Simonne LeBlancBrandon, MB, CA
Remote
Full-time

Embark on a rewarding sales career from the comfort of your home! This entry-level position offers full training, flexible hours, and the chance to build meaningful client relationships.You will co...Show more

 • Promoted

Engaging Wireless Sales Representative for Mobile Solutions

The Mobile ShopBrandon, MB, CA
Full-time

Join a thriving retail environment as a Wireless Sales Representative.Empower customers to discover the right mobile solutions tailored to their lifestyles while earning unlimited commissions.In th...Show more

 • Promoted

Remote Insurance Advisor | Commission, Growth & Benefits

HMG CareersBrandon, MB, CA
Remote
Full-time

A growing advisory firm seeks motivated individuals for remote positions offering flexible hours.The role involves contacting leads, presenting benefit programs, and fostering client relationships....Show more

 • Promoted

Sales and Customer Service Representative Remote

HMG CareersBrandon, MB, CA
Remote
Full-time

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more

 • Promoted

Remote B2B Wireless Sales Consultant - 20h/w + Commission

RogersBrandon, MB, CA
Remote
Full-time

A leading telecommunications provider seeks an Outbound Business Sales Consultant in Brandon, Manitoba.This role involves engaging with Small-Medium Business customers to enhance their wireless ser...Show more

 • Promoted

Earn money by taking surveys - Remote

AlmediaOakland-Wawanesa, Manitoba, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ...Show more