Program Manager

About The Role

Canadian Blood Services is looking for a Regular full-time Program Manager, Interprovincial Organ Sharing (IPOS) to join our Organ & Tissue Donation & Transplantation (OTDT) team. The role oversees interprovincial organ sharing programs, with development, continuous improvement, and monitoring in support of business strategy and objectives. The OTDT team oversees national organ sharing programs, aims to improve system performance, increase transplantation rates, and improve patient outcomes.

This role is based in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will work a mix of on-site and off-site hours. Currently, employees are expected to have an in-person presence for at least 40% of their work time, which may vary depending on circumstances.

Responsibilities

• Oversee the daily management and long-term development of interprovincial organ sharing program initiatives, including development and implementation of interprovincial organ sharing policies.
• Collaborate with the OTDT team, medical advisors, regional organ donation organizations, organ transplant programs, living donation programs, HLA laboratories, professional societies, health care professionals, information system vendors, advisory committees, Health Canada, CIHI, national / international research experts, and patient / public partners to advance and improve the OTDT system in Canada.
• Lead relationship management with external partners, involving them in decision-making, analyzing partner issues, and developing strategic approaches to enhance transplant opportunities.
• Collaborate with internal and external partners to optimize interprovincial organ sharing programs; identify education / training opportunities, drive continuous service improvements, and report partner feedback.
• Develop, deliver, and evaluate programs, projects, policies, guidelines, and education materials aligned with OTDT strategies; conduct needs and impact assessments, plan innovative approaches, and maintain formal policies.
• Represent the business / clinical / community with respect to the Canadian Transplant Registry requirements and collaborate with the software development team to ensure user needs are addressed in the registry.
• Manage program evaluation and operations, including scheduling, communications, results analysis, reporting, and committee reviews; monitor activities to ensure user satisfaction and consult with expert advisors as needed.
• Identify, monitor, and mitigate substantial risks with implications beyond the project.

Qualifications

What We Offer

What You Can Expect

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system; to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list. Applicants who require accommodation should discuss their needs with us.

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