customer service supervisor - retail

Work setting

• Retail business

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Resolve product and service related problems
• Conduct performance evaluations and appraisals
• Provide customer service
• Co-ordinate, assign and review work
• Requisition materials and supplies
• Perform same duties as workers supervised

Supervision

• 1 to 2 people

Support for Indigenous people

• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
• Work Term : Permanent
• Work Language : English
• Hours : 35 hours per week