Remote Executive Support Specialist (Part-Time)

Remote Executive Support Specialist (Part-Time)

Hours : Flexible, part-time

About Us : We are a professional organization dedicated to enhancing success through tailored training, consulting, and leadership development. Our expertise spans communication, equity and inclusion, team productivity, conflict management, psychological safety, and employee engagement. We support clients across government agencies, law enforcement, and academic institutions in Canada.

Position Overview : We are seeking a proactive and detail-oriented Remote Executive Support Specialist to support our dynamic team. The ideal candidate will excel in communication, organization, and technology proficiency, contributing to the smooth operation of our training and consulting initiatives. This role is perfect for someone who thrives in a collaborative, client-focused environment and is passionate about making a meaningful impact.

Key Responsibilities :

Client Communication :

Draft and send professional, client-facing emails.

Follow up with clients after workshops, ensuring timely delivery of materials.

Respond to client inquiries promptly and professionally.

Workshop Support :

Coordinate logistics, materials, and follow-ups for workshops.

Maintain accurate records of schedules and attendance.

Collaborate with team members to ensure seamless execution.

Scheduling and Calendar Management :

Arrange and coordinate meetings with clients and internal teams.

Manage calendars to avoid scheduling conflicts.

Book travel arrangements efficiently and cost-effectively.

Social Media Management :

Create and schedule posts for platforms like LinkedIn and Instagram.

Monitor engagement and respond to comments or messages.

Collaborate on campaigns to boost brand visibility.

Newsletter and Content Creation :

Draft and proofread newsletters to align with the brand’s voice.

Organize and edit content for clarity and consistency.

General Administrative Support :

Maintain organized records of client interactions.

Prepare reports summarizing key activities.

Keep contact lists updated and accessible.

Marketing Assistance :

Assist with graphic design tasks for newsletters and social media.

Research trends and suggest content ideas.

Track and analyze marketing performance metrics.

Customer Service :

Provide timely and courteous client communication.

Anticipate client needs and proactively address concerns.

Technology and Tools Management :

Utilize collaboration tools like Monday and Microsoft Teams.

Leverage platforms such as Canva, ConvertKit, and SurveyMonkey for efficient workflow.

Manage email and social media scheduling tools.

Requirements

Required Skills and Qualifications :

Strong written and verbal communication skills.

Exceptional organizational and time management abilities.

Proficiency with tools such as Microsoft 360, Canva, ConvertKit, Monday, and social media platforms.

Experience with newsletter creation and social media management.

Attention to detail and a high standard of professionalism.

Ability to adapt and problem-solve in a dynamic environment.

Familiarity with workshop tools like Zoom and Microsoft Teams.

Graphic design skills are a plus.

Preferred Qualifications :

Bachelor’s degree in business administration, communications, marketing, or equivalent experience.

Previous experience in administrative or executive assistant roles.

Knowledge of Thinkific, QuickBooks, or Adobe tools is an asset.

Expectations for Working Relationship : You will be an integral part of our team, working in a supportive and collaborative environment. Regular bi-monthly one-on-one meetings with your supervisor will provide opportunities to discuss progress, challenges, and personal development.

How to Apply : If you are enthusiastic about contributing to our mission and meet the qualifications, we encourage you to apply!

Benefits

Remote work

25 per / hour