Business systems analyst

Company Description

American Iron & Metal (AIM) est une entreprise familiale et un leader mondial reconnu dans l'industrie du recyclage des métaux avec plus de 125 sites et 4000 employés dans le monde entier. Nous avons continué à prospérer au cours des huit dernières décennies grâce au dévouement de nos employés et à la confiance et au soutien continus de nos clients.

Faites partie de l'équipe AIM, une équipe en pleine croissance avec un esprit d'entreprise qui a évolué au fil des ans pour devenir une entreprise prospère et aux multiples facettes avec des divisions commerciales qui incluent le recyclage des métaux, le déclassement et la démolition, la vente et le recyclage de pièces automobiles, la fabrication d'assemblages de soudure, le recyclage des déchets de construction et la production de produits industriels et miniers personnalisés.

Nous sommes fiers de faire de bonnes choses pour l'environnement afin d'aider à créer un avenir plus vert et plus durable pour tous.

C'est simple ; nous le faisons bien. Nous visons l'excellence

Job Description

The Business Systems Analyst (BSA) acts as a link between business needs and technological solutions. He or she analyzes processes, defines functional requirements, and supports the implementation, maintenance, and continuous improvement of the company's business systems.

Responsibilities:

• Requirements Analysis: Gather, document, and validate business and technical requirements. Translate these requirements into functional and non-functional specifications aligned with company objectives.
• Process Optimization: Analyze existing processes, design improved solutions, and recommend optimizations based on data, feedback, and operational efficiency.
• Documentation and Testing: Produce and maintain key documentation (requirements, process flows, use cases, test scenarios). Participate in User Acceptance Testing (UAT) and ensure the quality of deliverables.
• Solution Design and Evolution: Collaborate with IT teams and business units to design scalable solutions. Oversee system updates, maintenance, and the system lifecycle.
• Stakeholder Collaboration: Facilitate workshops and ensure communication between users, IT, and external vendors.
• Change Management and Training: Contribute to change readiness, knowledge transfer, and user training.
• Data and Integration: Support data mapping and validation, ensuring consistency and quality across platforms.
• Support: Provide Level 3 support for complex issues and act as the point of contact with vendors for Level 4 support.

Qualifications

• Collaboration and requirements management tools: Confluence, Azure DevOps
• Modeling and diagramming: Visio
• Documentation: Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint
• Support and request management: Ivanti
• Methodologies: Agile, Scrum, Waterfall
• HCM/HRIS: Dayforce, Workday or SuccessFactors (Asset)
• ERP: D365 or Odoo (Great asset)
• Data tools: Basic knowledge of SQL and reporting/BI tools, Power BI (Asset)
• Bilingual: French - English

Additional Information

What we offer!

• A competitive annual salary, vacation time, benefits, and an RRSP matching program
• AIM's annual tuition reimbursement program of up to $8,500 per eligible dependent
• The tools and support you need to succeed in your career and professional development
• A dynamic and rewarding work environment that's also a lot of fun!