Talent.com
Business Systems Analyst
Business Systems AnalystKaltire • Vernon, British Columbia, Canada
Business Systems Analyst

Business Systems Analyst

Kaltire • Vernon, British Columbia, Canada
23 days ago
Job type
  • Full-time
  • Part-time
  • Permanent
  • Quick Apply
Job description

Business Systems Analyst

Vernon, BC

Role Description :

The Digital Solutions team is seeking a motivated and experienced IS professional to join our team in the role of Business Systems Analyst . This role will be responsible for supporting the business and vendor stakeholders to ensure technology upgrades, enhancements and system changes are well defined and appropriately implemented and supported. This position will require a person with experience and strong knowledge of the Salesforce Commerce Cloud platform as this will be the central focus for this position. In this role, you will be responsible for designing, developing, and implementing e-commerce solutions for our business stakeholders. The ideal candidate will have a strong background in software development, experience with e-commerce, and the ability to create solutions that enhance business processes.

Responsibilities :

Business Requirements Analysis :

  • Translate business problems, needs and requirements into clear functional and / or technical specifications to be implemented / executed.
  • Review business opportunities, technical specifications, projected costs and proposals and provide advice to determine if the initiatives are feasible.
  • Create ad hoc reports responding to requests for data and analyze business procedures and problems to develop specifications.
  • Act as an advisor and make recommendations for business problems.
  • Ensure that the technical roadmap for assigned business area is aligned with other IS roadmaps, future state architecture, etc.

Operational Support and Project Execution :

  • Participate in planning and execution of projects across the ecommerce and marketing business space.
  • Coordinate and participate in the implementation of operational changes.
  • Oversee the evaluation of end-user adoption and collaborate with multi-functional technology and design teams.
  • Maintain consistent and positive stakeholder interaction and deliver timely solutions.
  • Employ industry best practices to deliver solutions and prioritize the requirements into sprints to meet the business timelines.
  • Participate in the definition and improvement of business application support processes and procedures, assist in the preparation and update of business processes.
  • Define project requirements, plans, milestones, phases and manage project budgets (when applicable outside of operational support activities).
  • Ensure appropriate IS team members are involved in projects to validate and build solution design (Network team, Windows team, Architecture, etc.).
  • Act as a liaison between the business unit, the technology team and the support team throughout multiple project lifecycles and during regular operational support.
  • Monitor operational and project progress by tracking activity, resolving problems, publishing progress reports and recommending actions.
  • Liaise with and coordinate the activities of business application vendors and internal and external service providers.
  • Documentation of Processes and Technical Specifications :

  • Participate in the definition and improvement of support processes and procedures.
  • Assist in the preparation and updating of business processes.
  • Prepare, maintain and distribute technical and business user documentation.
  • Provide knowledge management support by writing and maintaining user documentation, providing service desk support and training users.
  • Prepare and deliver informative, well-organized presentations and communications.
  • Troubleshooting and System Maintenance :

  • Troubleshoot, analyze, prioritize and help coordinate the resolution of problems and issues with supported applications.
  • Provide Tier 2 & 3 support for your application area and liaise with the IS Service Desk on incidents or service requests.
  • Coordinate and participate in the implementation of changes, enhancements and upgrades to applications and technologies.
  • Participate in and coordinate all types of testing and quality assurance activities related to supported applications and technologies.
  • Configure and manage the supported applications and technology according to business and technical requirements.
  • Seek opportunities to automate business application processes where appropriate.
  • Work with team members to provide troubleshooting and system maintenance.
  • Establish and maintain close working relationships with vendors and service providers.
  • Job Requirements

    Work Experience :

  • Minimum 2 years of experience with Salesforce Commerce Cloud is required.
  • Minimum 2 years’ experience with e-commerce and marketing technologies (other).
  • Experience working in an analyst / technology-related position for medium to large enterprises with complex technological environments.
  • Experience with Scrum / Agile methodology.
  • Proven experience integrating Salesforce with other platforms via API connections.
  • Ability to translate business requirements into technical requirements is a must.
  • Strong written and oral communication skills.
  • Knowledge of full stack programming framework & languages an asset.
  • Experience in Google Analytics (GA4), Search Console, and Tag Manager an asset.
  • Experience with CMS / eCommerce platforms and data feed management tools an asset.
  • Understanding of HTML / CSS basics and UX / UI fundamentals an asset.
  • Experience with low code solution platforms (ServiceNow, Appian, Pega, etc.) an asset.
  • Knowledge of integration platforms such as Microsoft Integration Services / Azure API Manager an asset.
  • Knowledge, Skills and Abilities :

  • Post-secondary graduate with a degree, diploma or certificate in Computer Science or equivalent combination of education, training and experience.
  • Knowledge of retail, B2C commerce.
  • Strong understanding of web analytics, SEO / SEM, and digital conversion optimization.
  • Familiarity with product data management (PIM systems) and digital merchandising.
  • Skills in systems testing of specification requirements and business / technical writing as evidenced by previous work-related experience.
  • Strong ability in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Ability to perform objective analysis and re-engineering of business processes to maximize quality service and cost-effectiveness.
  • Ability to effectively participate in multiple major projects or project roles or lead a variety of project team activities / tasks.
  • Comprehensive knowledge of automated business applications.
  • Special Requirements :

  • Evening and occasional weekend work may be required.
  • Ability to participate in on-call after hours’ support as required / needed.
  • What We Offer :

  • The target compensation for this role is $72,950 - $84,820 per year based on experience.
  • Extended group health, dental, and vision benefits are available to all eligible full-time and part-time permanent employees.
  • Employee Assistance Program.
  • A group RRSP / DPSP matching program.
  • Discount on tires and mechanical services.
  • Positive work culture, opportunities for growth and development, and work-life balance.
  • Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.
  • To be considered for this position at this time, candidates must be legally eligible to work for any Canadian employer. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process.

    Create a job alert for this search

    System Analyst • Vernon, British Columbia, Canada

    Similar jobs
    Business Systems Analyst

    Business Systems Analyst

    Kaltire • Vernon, BC, Canada
    Full-time +2
    The Digital Solutions team is seeking a motivated and experienced IS professional to join our team in the role of.This role will be responsible for supporting the business and vendor stakeholders t...Show more
    Last updated: 22 days ago • Promoted
    Customer Solutions Specialist

    Customer Solutions Specialist

    easyhome • Vernon, BC, Canada
    Full-time
    Join easyhome — Canada’s largest lease-to-own business and a proud part of the.At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recog...Show more
    Last updated: 17 hours ago • Promoted • New!
    Counter Salesperson

    Counter Salesperson

    EMCO Corporation • Vernon, BC, Canada
    Full-time
    With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry.We provide qualit...Show more
    Last updated: 30+ days ago • Promoted
    Business System Analyst-Payments

    Business System Analyst-Payments

    LTIMindtree • Kelowna, British Columbia, Canada
    Full-time
    LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace.Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnan...Show more
    Last updated: 15 hours ago • Promoted • New!
    Remote Business Analyst

    Remote Business Analyst

    Turing • Kelowna, British Columbia, Canada
    Remote
    Full-time
    You’ll combine leadership, quality oversight, and subject expertise in MBA-relevant domains to ensure outputs are accurate, logically sound, and aligned with project goals.This role is ideal for so...Show more
    Last updated: 15 hours ago • Promoted • New!
    School Bus Driver

    School Bus Driver

    School District #83 (North Okanagan-Shuswap) • Salmon Arm, BC, Canada
    Full-time
    North Okanagan-Shuswap) requires.The work involves the operation of school buses used to transport students within the district and on field trips. In the North Okanagan-Shuswap School District, we ...Show more
    Last updated: 5 days ago • Promoted
    Project Manager

    Project Manager

    ServiceMaster Restore of Central & North Okanagan • Kelowna, BC, Canada
    Full-time
    ServiceMaster of Central & Northern Okanagan provides emergency response, restoration, and construction services to the insurance industry, residential and commercial customers.We offer a wide ...Show more
    Last updated: 30+ days ago • Promoted
    IT Business Relationship Manager

    IT Business Relationship Manager

    Decisive Dividend Corporation • Kelowna, BC, Canada
    Full-time
    Based in Kelowna, BC with potential for a hybrid working arrangement.About Decisive Dividend Corporation ("DDC").DDC is an acquisition-oriented, publicly-traded company on the TSX Venture...Show more
    Last updated: 17 hours ago • Promoted • New!
    System Analyst - OGGN Inc.

    System Analyst - OGGN Inc.

    OGGN Inc. • kelowna, bc, ca
    Full-time
    Please specify your security clearance level in resume, resumes without security clearance level will not be shortlisted for review for this client • • •. Location : Remote (Physically present in Canada...Show more
    Last updated: 16 hours ago • Promoted • New!
    Business Analyst III

    Business Analyst III

    Empire Life • Kelowna, British Columbia, Canada
    Full-time +2
    Empire Life is looking to hire a Business Analyst III to join our Group Initiatives team! We are actively seeking candidates to fill a current, open position. The total target compensation (TTC) ran...Show more
    Last updated: 11 hours ago • Promoted • New!
    Principal systems software engineer

    Principal systems software engineer

    Targeted Talent • Kelowna, BC, Canada
    Full-time
    Our client is a company building the world's highest- performance pure digital AI inference chip.We are looking for an experienced software engineer with excellent C / C++ programming skills and ...Show more
    Last updated: 30+ days ago • Promoted
    Sales Representative

    Sales Representative

    Martell Ventures • Lake Country, BC, Canada
    Full-time
    For this role you will start as a sales setter and after 90 days you will grow into a sales closer.Health Coverage • Dental Coverage • Unlimited Paid Time Off • Real Impact &mi...Show more
    Last updated: 1 day ago • Promoted
    Electrical Distribution Technologist

    Electrical Distribution Technologist

    Lauren Services • Kelowna, BC, Canada
    Full-time
    Lauren Services is a trusted leader in providing engineering, procurement, and construction management solutions across diverse industries. We are committed to delivering safe, innovative, and cost-...Show more
    Last updated: 1 day ago • Promoted
    Real Estate Sales Representative

    Real Estate Sales Representative

    Royal LePage Real Estate • Salmon Arm, BC, Canada
    Full-time
    Royal LePage is committed to helping you launch your real estate career by providing the industry-leading training, lead generation and technology you need to accelerate your growth.With a culture ...Show more
    Last updated: 30+ days ago • Promoted
    Lines Design Engineer

    Lines Design Engineer

    Phasor Engineering Inc • Vernon, BC, Canada
    Full-time
    Our expertise allows us to be involved in a diverse range of projects from conceptual engineering through to commissioning and startup. We are currently seeking a highly motivated.Junior Lines Desig...Show more
    Last updated: 30+ days ago • Promoted
    Server

    Server

    Red Robin Canada • Vernon, BC, Canada
    Full-time +2
    Server – Red Robin (Vernon) – $17.Red Robin is now hiring Servers for both full-time and part-time positions at our {.Join a fun, high-energy restaurant where you’ll deliver great...Show more
    Last updated: 30+ days ago • Promoted
    Algebra Private Tutoring Jobs Salmon Arm

    Algebra Private Tutoring Jobs Salmon Arm

    Superprof • Salmon Arm, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Work From Home - Sales Representative - 60k / Year

    Work From Home - Sales Representative - 60k / Year

    Spade Recruiting • Salmon Arm, British Columbia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted