guest services managerKelowna Hostel • Kelowna, BC, CA

guest services manager

Kelowna Hostel • Kelowna, BC, CA

30+ days ago

Job type

Full-time

Permanent

Job description

Education : Secondary (high) school graduation certificate

Experience : 2 years to less than 3 years

Tasks

Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff
Conduct performance reviews
Conduct training sessions
Arrange for and oversee maintenance activities
Enforce policies and procedures
Address customers' complaints or concerns
Establish work schedules
Work Term : Permanent
Work Language : English
Hours : 30 to 40 hours per week

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Manager Guest Service • Kelowna, BC, CA

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