Account Manager - Strategic Communications

Salary: 70,000$-90,000$

Hi, Im Milena, Talent Acquisition Manager at Sundae Creative. Thanks for clicking on our job opening! I joined the Sundae team when they merged with Dulcedo Management over a year ago, and what a ride its been! If we get to meet during this process, Ill be happy to share all about us, but for now, heres a bit of insight. Founded by 2 incredible entrepreneurial minds and rock stars, Karine Idrissi and Kristina Argento, Sundae Creative has always been ahead of the curve in PR. Our specialty lies in blending the best of traditional and digital strategies for communications and media relations. With teams organized by areas of expertise, we tackle todays challenges head-on, providing our clients with unmatched visibility and leveraging the most advanced tools in the future of PR. Currently, our teams cover strategic communications, influencer marketing, social media, and design. Our clients span across industries from beauty, fashion, and lifestyle, to both the sexy and unsexy, no matter the industry, we know how to tell the right story and have fun doing it!

As now a part of the larger Dulcedo Group family, one of the key denominators among us is that we are caring and passionate individuals driven by a desire to be agents of change. When you join Sundae, youre becoming part of a tightly knit community that genuinely cares about the happiness and success of one another. Youre also stepping into an environment that prioritizes employee development, growth, and well-being. I couldnt recommend this workplace more!

The Opportunity - as an Account Manager on our Strategic Communications team, you will play a pivotal role in managing client accounts and driving impactful communications strategies that combine traditional PR with influencer marketing. Your ability to craft tailored, integrated campaigns will help amplify our clients messages across press, social platforms, and creator-led channels. Reporting directly to your Account Director, youll strengthen existing relationships, nurture new ones, and deliver meaningful results in todays fast-evolving PR and influencer landscape.

Scope of work:

• Manage a portfolio of PR and influencer marketing accounts, serving as the primary client contact and providing strategic counsel across earned media and creator partnerships.
• Cultivate and grow relationships with clients, journalists, and influencers, understanding their objectives to deliver integrated PR + influencer campaigns.
• Develop and pitch compelling storylines, influencer briefs, and campaign ideas that align with industry trends, audience insights, and brand positioning.
• Oversee the coordination of press campaigns, influencer activations, content collaborations, and events, ensuring alignment with client goals and brand voice.
• Lead strategic brainstorming sessions and content ideation, leveraging influencer-driven strategies to enhance reach and engagement.
• Analyze results across PR coverage, influencer content performance, and social KPIs, delivering clear reporting and actionable insights.
• Manage budgets and vendor relationships for large-scale events, press activations, and influencer campaigns.
• Stay ahead of industry and platform trends, proactively integrating influencer marketing tactics into PR strategies.
• Mentor junior staff, fostering growth in both PR and influencer management skill sets.
  

Your profile:

• Bachelor's degree or Graduate diploma in PR, communications or a related field.
• 3-4+ years of previous experience in PR account management working in an agency setting.
• Previous experience working with fashion & lifestyle brands including but not limited to the following industries: fashion, beauty, travel, tourism, design, food & beverage.
  
• Strong media and influencer network with proven experience building long-term relationships.
• Demonstrated ability to execute multi-channel campaigns (press + social/influencer).
• Solid understanding of content performance metrics, influencer ROI, and social media analytics.
• Excellent project management, communication, and presentation skills.
• Creative, proactive, and able to balance both strategic thinking and hands-on execution.
• Established media list and strong media (traditional and digital) relations within the lifestyle, beauty, and fashion industries and proven ability to secure impactful media coverage.
• Professional-level proficiency in French and English, or full bilingualism, is a fantastic bonus!
  
• Highly organized with a proven ability to juggle multiple accounts and meet tight deadlines in a fast-paced environment.
• Proactive and adaptable, thriving on taking initiative while valuing feedback and maintaining open, transparent communication with the team.
• Passionate about collaboration and team success, bringing a positive and solution-oriented approach to every project.
• You thrive in a fast-paced, performance-driven environment, youre energized by hustle and bustle, and love making things happen.
• Youre excited about learning and continuously growing in the PR and influencer marketing world, especially within the beauty, fashion, and lifestyle industries.

Perks!

• At Sundae Creative, we're happy to prioritize work-life balance like no other by offering Unlimited Vacation. Yep, you read that right. Allowing you to focus on making every day count rather than counting the days!
• Experience the joy of Freestyle Fridays, where we wrap up work at 2:00 PM every Friday.
• Benefit from Comprehensive Insurance that covers dental, vision, and medical needs for you and your loved ones after just one month.
• Join a vibrant and supportive team that shares a deep passion for fashion, beauty, and all things lifestyle!
• Join our tight-knit team, where we highly value respect and collaboration as part of our awesome corporate culture.
• Explore numerous internal advancement opportunities in our rapidly growing company, where the sky's the limit!
• As a division of Dulcedo Management, Sundae Creative offers the best of both worlds: the dynamic environment of a startup bolstered with the additional support of Dulcedo's 15+ years in the industry.

We look forward to hearing from you! While we appreciate all interest, only those candidates selected for interviews will be contacted. Please ensure your resume is attached to your application.

This job posting is for an existing vacancy and represents an immediate opportunity to join our team.