user support technician

Education

• College / CEGEP

Work setting

• Willing to relocate
• Help desk
• Consulting firm
• Internet Service Provider (ISP)

Tasks

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties

Screening questions

• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• What is the highest level of study you have completed?

Experience

• 1 year to less than 2 years

Health benefits

• Health care plan

Financial benefits

• Gratuities

Other benefits

• Free parking available
• On-site amenities
• Parking available
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week