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Floor Supervisor - Full Time
Floor Supervisor - Full TimeTommy Hilfiger • Halton Hills, ON, CA
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Floor Supervisor - Full Time

Floor Supervisor - Full Time

Tommy Hilfiger • Halton Hills, ON, CA
11 days ago
Job type
  • Full-time
Job description

Join to apply for the Floor Supervisor - Full Time role at Tommy Hilfiger

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Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S. : the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok)

Reports To

Store Manager

Summary

The Floor Supervisor’s primary function is to assist and support the Store and Assistant Manager in all aspects of the store, including all personnel, product, merchandising, and visual functions, business processes and results for the store. Assist management with recruiting, training and development of associates.

Overall Responsibilities

  • Direct and motivate the store team to provide service in accordance with the TH Customer Service program, generate sales and profit, minimize losses, and ensure the store is visually distinctive and impeccably maintained.
  • Maximize Associate productivity, ensure compliance and consistent execution of company standards and Policy & Procedures, and create an environment which is results‑driven.
  • Assist in the development of associates through feedback, coaching and training.
  • Demonstrate effective written and verbal communication skills.
  • Develop proficiency in all operational policies and procedures.
  • Manage time and prioritize tasks.

Managerial Responsibilities

  • Maximize sales by ensuring TH Customer Service program is being executed to standard and ensuring merchandise styles and sizes are well represented on the sales floor.
  • Assist with training, developing and executing S.G.M. and TH Customer Service.
  • Communicate statistical results and identify business needs.
  • Communicate with team at Take 5 meetings regarding individual sales performance and other key performance indicators such as UPT, conversion, store results, product sales and other information to help them provide great service and achieve goals.
  • Assist with training, monitoring and executing Direct Replenishment and Recovery process.
  • Recognize problems, analyze causes, and generate alternatives and solutions.
  • Represent the TH image through personal and professional appearance.
  • Operational Responsibilities

  • Understand and comply with all company policy, procedures and operations.
  • Receiving and processing shipments and transfers.
  • Follow Inventory Shrinkage Improvement Program.
  • Assist to ensure store has all necessary tools (i.e. supplies, resources, binders, posters, etc.) and knowledge of how to use them adequately.
  • Maintain the highest level of security and safety awareness within the store.
  • Store opening and closing.
  • Able to lift a minimum of 40 pounds and able to stand for long periods of time.
  • Leadership Responsibilities

  • Work with store management to source the best talent through networking and recruitment, interviewing, hiring and orientation process. Identify new hires who possess skills representative of the TH Brand and image.
  • Assist in the development of all associates to be knowledgeable in areas of product and sales by communicating openly, honestly, and constructively.
  • Create energy, excitement and recognition around team and individual accomplishment and successes.
  • Participate and assists the Store Manager in weekly management meetings and quarterly staff meetings.
  • Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.
  • Demonstrate teamwork and lead by example within store.
  • Merchandising & Visual Responsibilities

  • Assists in making business decisions based on current sell‑through strategies.
  • Maintains elevated store presentation by training and overseeing standards as defined by brand standards and company directives with an eye for detail.
  • Keep management informed of all merchandise and visual related issues.
  • Execute markdowns and re‑merchandise, as needed.
  • Maintain store organization fixtures / hardware / general cleanliness.
  • Equal Opportunity Employer

    PVH Corp. or its subsidiary (“PVH”) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.

    Seniority Level

    Mid‑Senior Level

    Employment Type

    Full‑time

    Job Function

    Sales and Business Development

    Industries

    Retail Apparel and Fashion

    Location : Halton Hills, Ontario, Canada

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    Floor Supervisor • Halton Hills, ON, CA

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