Operations ManagerChanel, Inc. • Vancouver, Metro Vancouver Regional District, CA
No longer accepting applications
Operations Manager
Chanel, Inc. • Vancouver, Metro Vancouver Regional District, CA
30+ days ago
Job type
- Full-time
- Permanent
Job descriptionReports to : Boutique Manager Contract : Full-time and permanent position Your role @ Chanel : To oversee and direct the operations functions within the Boutique to maximize productivity. The Operations Manager will be the expert on Standard Operating Procedures, systems / tools and ensuring the smooth running of operations to enable the ultimate client experience. Your Impact @ Chanel : Customer Experience / Customer Relationship Build, maintain and follow-through on strong client relationships, responding promptly and appropriately to all internal and external queries via telephone, email, or mail. Assist on the sales floor as needed, applying CHANEL standards of customer service including welcoming clients, presenting new collections, escorting clients to the door as appropriate Heart of House Workflow Ensure secure and accurate use of the cash register, including the opening, balancing, closing, invoice retention, and bank deposits\ (\ free-standing boutiques only) Oversee and maintain efficiencies to complete accurate shipping & receiving daily, ensuring all parcels are addressed within 24 hours Maintain and improve the inventory integrity for all three divisions (prevent damages, losses, discrepancies, and execute Cycle Counts, RFID, Year End Inventory) Oversee stock organization and optimization to create a standard that supports driving business results and increasing sell through Oversee and understand the savoir faire of RTW alterations, and align with Global guidelines, expertise and experience Create, maintain and manage all Boutique invoices through our internal system Managing a budget and forecasting expenditures for a multi-faceted Boutique Boutique Operations Lead the change management within the boutique through various project, be proactive, and take initiative when required Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource & trainer for the entire Boutique Team Lead and oversee the Chanel et Moi after-sales within your Boutique, including repair intake / lead-times, local / international repairs, spare-parts, execute minor in-store repairs, and delivering an exceptional client experience at every stage Uphold the Boutique maintenance standards by communicating with contractors / vendors, management / IT to provide services for the boutique Work with the Boutique Director and Boutique Manager to order, organize and allocate staff uniforms Team Spirit & Development Foster effective communication and collaboration within the team and with Head Office. Adhere to relevant Health & Safety and Security procedures and guidelines at all times Coach, inspire and develop the heart of house team Merchandising / Brand Image / Product Establish and maintain working knowledge of current merchandising guidelines as well as the ability to maintain set standards at all times Check the quality of incoming and outgoing merchandise, ensuring that each product has the correct ticket and that products are boxed and / or wrapped following the appropriate guidelines Personal Presentation / Image Adhere at all times to dress code, grooming and conduct guidelines as specified within the CHANEL Charter Ensure that back-office areas are kept clean and well-organized at all times Training / Personal Development Successfully participate in and complete any training provided, acquiring and applying high standards of customer service and product knowledge Actively and positively participate in any meetings arranged Responsibilities listed are not exhaustive; additional and more detailed duties will be shared during training stage. What you will bring to the team : Detailed oriented and excellent organizational skills; Excellent verbal and written communication skills; comfortable working with different departments and teams; Strong skills in managing and mentoring a team; Position Logistics : Successful experience of at least 4-6 years in leadership retail operations and / or stock experience. Ability to lift approximately 15-20 lbs Boutique Management : Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results Fluent English, French a plus. You are energized by : Leading a high-performance team and supporting the growth & development of individuals Working with autonomy, but also with support from your leadership team What you’ll gain : Developing your leadership skills Having accountability and recognition for your own success Competitive base salary : 95k-110kCAD annually Benefits at CHANEL : Our employee benefits have been created to support you across your professional and personal life by offering you : Health & Wellness – Private medical and dental insurance, long-term disability coverage, life insurance, and accidental death and dismemberment insurance. Plus, the option to add family members. Financial Security – A strong company pension plan and bonus program to help you plan for the future. Time to Recharge – Enjoy generous vacation days, sick leave, CSR (volunteering) days, and even a day off for your birthday! Parental Support – A robust global parental leave policy to support you during life’s important moments. Employee Assistance Program (EAP) – 24 / 7 access to resources, including counseling, legal support, wellness services, and financial guidance. Professional Growth & Development – We are committed to your success. From mentorship programs and learning opportunities to career advancement within the company, we provide the tools and resources to help you grow At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process Location : CHANEL Vancouver Boutique (in Holt Renfrew)Exceptional creation and client experience
#J-18808-Ljbffr
Create a job alert for this search
Manager • Vancouver, Metro Vancouver Regional District, CA
Similar jobs
Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?.
As one of world’s leading, and...Show more
We’re looking for a Revenue Operations Manager to be the cross-functional connector between Sales, Customer Success, Product, Engineering, and Leadership.
This is not a passive reporting role....Show more
Our top priority is to create a team of individuals that is constantly growing and inspiring others around them to do the same.
No matter the position, everyone here is ultimately working toward the...Show more
Canadian janitorial company that aims to create a cleaner world by focusing on communities' social, environmental, and economic impact.
We have been recognized by .Canada’s Best Manag...Show more
Are you an expert in sales operations with a passion for optimizing processes, fostering strong partnerships across teams, and delivering clear, actionable insights? We’re looking for a Senior Mana...Show more
Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the family—the Dilawri lifestyle is waiting for you!.
Dilawri life is full of excitement.Guide all salespersons / sal...Show more
We are associated with Home Repair and Renovation Company which was formed in the year 1991 and since then they have been providing professional craftsmanship and exemplary customer service through...Show more
Born out of a passion to redefine the modern workspace, our mission is to create seamless, design-led, high-performing environments.
As a property technology business, we are at the forefront of int...Show more
Join Our Team as an Operations Manager Residential Buildings!.Cleantech is seeking a motivated and enthusiastic.Operations Manager Residential Buildings.
This role is perfect for someone ready to le...Show more
A leading healthcare organization in Vancouver is seeking a General Manager to oversee operations and enhance patient care quality.
The successful candidate will lead and supervise staff, manage fin...Show more
The Manager, Camp Operations oversees the logistics, planning, promotion, execution, and administration of.This role ensures camps deliver premium soccer experiences for players and.A strong admini...Show more
We're not just any content creation and motion picture equipment rental company; we're Scarab Digital, a creative powerhouse of innovation in digital production.
Born from a desire to do thi...Show more
Our client is a global leader in developing and deploying custom distribution and supply chain solutions, serving diverse industries across Canada.
With over 200 locations worldwide, they are dedica...Show more
Salary : $100-$130,000 / annually depending on experience.Tradable Bits is an award-winning tech company that helps sports, music and entertainment brands build better fan experiences.Based in Vancouv...Show more
Operations Manager – Platform & Network Operations .Our Client is building one of the largest mobile clinic networks in the United States.
Its proprietary, fully integrated platform h...Show more
Discover Energy Systems (DES) is a fast-paced, high-growth energy solutions company spun off from a 75 year-old industry leader.
With ambitious goals to quadruple revenue over the next four years, D...Show more
Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!.
Dilawri life is full of excitement, click here f...Show more
The Woodfibre LNG Project is situated approximately 7 km west-southwest of Squamish, British Columbia.It encompasses the construction and operation of a liquefied natural gas (LNG) export facility ...Show more
Operations Manager
JYSK Canada • Richmond, BC, Canada
Full-time
Last updated: 8 days ago • Promoted
Revenue Operations Manager (B2B SaaS)
Event Temple • Vancouver, BC, Canada
Full-time
Last updated: 3 days ago • Promoted
Manager
No. 1 Collision • Richmond, BC, Canada
Full-time
Last updated: 30+ days ago • Promoted
Site Manager
BEST - For A Cleaner World • Burnaby, BC, Canada
Full-time
Last updated: 30+ days ago • Promoted
Senior Manager, Sales Operations
National Bank • Vancouver, BC, Canada
Full-time
Last updated: 1 day ago • Promoted
General Manager Porsche Centre Vancouver Vancouver, BC
Dilawri Group of Companies • Vancouver, Metro Vancouver Regional District, Canada
Full-time
Last updated: 30+ days ago • Promoted
Operations manager
Handyman Connection of Metro Vancouver, BC • Burnaby, BC, Canada
Full-time +1
Last updated: 30+ days ago • Promoted
Chief of Staff / Executive Operations Manager
WithBureau • Vancouver, BC, Canada
Full-time
Last updated: 10 days ago • Promoted
Operations Manager (Residential Buildings)
Cleantech Service Group • Vancouver, BC, Canada
Full-time
Last updated: 8 days ago • Promoted
Luxury Health Operations Leader
NEXT|HEALTH • Vancouver, Metro Vancouver Regional District, Canada
Full-time
Last updated: 1 day ago • Promoted
Manager, Camp Operations
Vancouver Whitecaps FC • Vancouver, BC, Canada
Full-time
Last updated: 30+ days ago • Promoted
Operations Manager
Scarab Digital • Vancouver, BC, Canada
Full-time
Last updated: 30+ days ago • Promoted
Branch Operations Manager - Surrey
Kinetic Search Group • Surrey, BC, Canada
Full-time
Last updated: 30+ days ago • Promoted
Revenue Operations Manager
TradableBits Media Inc. • Vancouver, BC, Canada
Full-time
Last updated: 16 days ago • Promoted
Operations Manager
Meda Agency • Vancouver, BC, Canada
Full-time
Last updated: 7 days ago • Promoted
Technical Operations Manager
SOLV4EX Group • Richmond, BC, Canada
Full-time
Last updated: 22 days ago • Promoted
Fixed Operations Manager
Land Rover North Vancouver • Vancouver, BC, Canada
Full-time
Last updated: 17 days ago • Promoted
HSS Manager, Operations
Pacific Energy Canada • Squamish, BC, Canada
Full-time
Last updated: 30+ days ago • Promoted