Search jobs > Greater Sudbury, ON > Remote customer service

Bilingual (English/French) Remote Customer Service for Roadside Assistance Company

Arise Virtual Solutions
Sudbury, Ontario

Bilingual French-speakers are needed to provide Customer Service Support for a Roadside Assistance company. This work-from-home opportunity offers flexible scheduling 24 hours-a-day, including weekends. Perfect for fully-fluent bilingual speakers who can deliver premier customer service in French and English – all while working from the safety of your own home! And it’s all possible through the Arise® Platform. 

The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support; earning income while saving time and money on costs associated with working outside of the home. 

There are various flexible opportunities immediately available on the platform — including this bilingual roadside assistance opportunity — and you can start earning money in a few weeks. Service the client’s customers in the mornings, evenings, and in-between when it’s most convenient for you. This unique opportunity offers plenty of afternoon, evening and night-time hours for those looking to work an evening or night gig. 

 

And, rest assured – while automotive knowledge is a plus – it’s not needed to offer reassurance and support to stranded drivers. 

 

A day in the life using the Arise® Platform to provide service: 

  • Providing bilingual (English/French) support to customers, service providers, and partners through outbound calls.  

  • Negotiating agreeable service rates for services rendered. 

  • Helping to guarantee a smooth and empathetic customer experience.  

  • Gathering & verifying all information with the Customer.  

  • Document all issues, resolution, and follow up actions 

  • Accurately and efficiently resolve customer inquiries on the first contact 

What it takes to succeed: 

You must be self-motivated, possess outstanding problem-solving skills, patience, and empathy. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems. 

 

No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. 

Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program. 

What you need to get started: 

  • Register to use the Arise Platform by clicking apply

  • Select a client program 

  • Enroll in a certification course to prepare to service 

  • Computer and Equipment Requirements on AriseWorkFromHome.com/Equipment 

Visit www.ariseworkfromhome.com/equipment to view computer and equipment requirements 

This is not an offer of employment. It is an opportunity to enter a business-to-business relationship with Arise. 

Additional information:
Employment type: Full-time
30+ days ago
Related jobs
Promoted
Intuit
Ontario
Remote

Ready for a new seasonal opportunity with the #1 tax software company in Canada?. You will also play an important role in our effort to enhance our brand by delighting our clients and empowering them to prepare their taxes. To apply just click Get Started and fill out our short application form. Pou...

AO Globe Life
ON, CA
Remote

Best for financial strength • Parent company Globe Life has more policyholders than any insurance company in the world What We Offer: • Work virtually, from anywhere • Comprehensive training provided • A fun, energetic, and positive team environment • Rapid career growt...

Millennium 1 Solutions
Greater Sudbury, Ontario
Remote

As a Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service...

Udemy
Canada
Remote

We are looking for an Enterprise Customer Success Manager to partner with our largest customers post-sale to maximize the value our customers achieve with Udemy Business and ensure customer retention, satisfaction, and growth. Bilingual (English and French required, as you will be supporting our Fre...

BMO
Canada, Canada

Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects. Fulfills sales and service activities for the customer in accordance with approved procedures. May make outbound calls to customers and look proactively for opportunities to enhance...

AO Globe Life
ON, CA
Remote

We work with families that have requested our benefits and services remotely across North America. We are a wholly-owned subsidiary of Globe Life, whish is a S&P 500 company traded on the New York Stock Exchange under the symbol GL for over 100 years. Production awards and clubs:  Ongo...

BMO
Canada, Canada

Language Requirements for role: Strong verbal and written language skills in both French and English. Responds to customer investment requests to fulfill investment product needs aligned with the customer's goals and refers the customer to partners where appropriate. Are you looking for a chance to ...

HMG Careers
Manitoulin, ON, CA
Remote

We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer service and support to our client base. Sales or customer service experience is advantageous but not...

HireGrow Staffing
Greater Sudbury, Ontario
Remote

Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing outstanding customer service and support to our client base. Sales or customer service experience is a...

BMO
Canada, Canada
Remote

This position requires proficiency in a language other than French to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. This position requires proficiency in English to interact, support and/or provide ...