Senior Manager Community Services OperationsMuslim Food Bank and Community Services • Surrey, Metro Vancouver Regional District, CA

Senior Manager Community Services Operations

Muslim Food Bank and Community Services • Surrey, Metro Vancouver Regional District, CA

20 days ago

Job type

Temporary

Job description

Senior Manager Community Services Operations

The Senior Manager - Community Services Operations (ASPIRE) is responsible for the overall management of all ASPIRE and MENTAL HEALTH programs. This includes developing, implementing new initiatives.

Community Caseworker & Mental Health Programs

Managing the Community Caseworker & Mental Health programs, including overseeing all related staff (social workers, mental health professionals, caseworkers and administration staff), nationally
Implementing and managing Key Performance Indicators (KPI’s) for all operational areas
Outreach and managing relationships with community partners.
Recruitment and orientation and onboarding of new staff.

Operations Management

Monitor and evaluate the performance, skills and abilities of staff and provide appropriate written and verbal feedback, coaching and recommendations for improvement when appropriate.

Ensure the execution of all caseworker training and other ASPIRE workshops. This includes scheduling, admin and facilitation.

Ensure the promotion, recruitment, interview and selection of a diverse pool of volunteers for training programs.

Maintaining strong relationships with non profit and community organisations.

Other management duties as required.

Competencies & Skills Required

The ideal candidate will have :

Post‑secondary education (degree) in Management or a related field like Social Sciences, Social Work, Counselling or Administration.

At least 3 years management and leadership experience

Broad understanding of management issues relating to mental health

Experience in or working knowledge of case management.

Has a deep knowledge of Muslim religious culture, while respecting the various differences of nationalistic cultural practice & languages.

Experience in program management and service delivery.

Strong understanding and appreciation of cultural sensitivity in the context of social services delivery.

Working knowledge of Microsoft suite (Excel and Word)

Experience in Not‑for‑Profit an advantage.

Established strong relationships with non profit and community organisations

A combination of training, education and experience may be considered.

Additional Requirements

This is an in‑person position based in Surrey.

Job Types : Full‑time or Part‑time

Salary : based on relevant experience

Benefits

Extended health care

This is a 12‑month contract with the aim to become full‑time.

Apply Now!

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Senior Manager Community Services Operations • Surrey, Metro Vancouver Regional District, CA

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