Forecasting & Workforce Optimization Analyst

A leading financial services provider in Kitchener is seeking a Workforce Analyst to optimize operational performance through accurate forecasting and resource planning. The role involves developing daily forecasts and leading service calls to enhance work allocation. The ideal candidate will have 3-5 years of workforce management experience and strong skills in Excel and Power BI. This position supports a hybrid working arrangement, providing a balanced approach to work-life integration and opportunities for professional growth.

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