Area Manager - Cleaning Industry - VancouverUnited Services Group • Vancouver, Metro Vancouver Regional District, CA
No longer accepting applications
Area Manager - Cleaning Industry - Vancouver
United Services Group • Vancouver, Metro Vancouver Regional District, CA
30+ days ago
Job type
- Full-time
Job descriptionParticipate in developing annual plans, budgets, and sales opportunities for each customer banner. Implement store-level budgets. Develop strategies to ensure sustainability and profitability at the store level. Build strong relationships with customers and partners, ensuring trust and good service. Act as the primary contact for communication between United and stores regarding services. Address customer concerns promptly and effectively. Support regional management in meetings with key customer stakeholders. Conduct regular meetings and reporting on store audits, issues, and compliance. Coordinate store-level communication with United Partners. Set expectations, provide training, coaching, and mentoring to Partners. Participate in cross-functional meetings with regional and support teams. Lead process initiatives at the store level and identify trends and gaps. Manage store visits, process adoption, and compliance using United technologies like Salesforce. Support operational processes and KPI management. Assist with partner changeovers, material ordering, store specials, audits, and safety compliance. Oversee revenue, costs, budgets, and margins at the store level. Manage billing, expenses, and asset inventory. Co-lead partner performance management and improvement initiatives. Support hiring, onboarding, termination, and partner management. Lead in-store partner training and coaching. Monitor performance and implement improvement plans. Bachelor's degree in business administration or related field. At least 5 years of experience in janitorial or operational environments. 3-5 years in a supervisory role.
Langley, BC, Canada
Job Description
Posted : Saturday, August 16, 2025 at 4 : 00 AM
About Us
We are an established Canadian maintenance company providing services to large retail and commercial clients nationally. We offer a competitive compensation & benefits plan, including health, dental, vision, and a pension plan after 1 year.
Job Summary
This role involves leading, managing, coordinating, and implementing the Janitorial Services scope of works across multiple store or site locations within a designated area or territory, across various customer banners.
Key Focus Areas :
- Customer Experience & Retention
- Performance of Partners & Cleaners
- Store Operations (budgets, profitability, KPIs)
- Quality Standards & Audits
- Training
- Cost Management
- Revenue & Profit Growth
- Customer Policies & Guidelines
- Supporting other Area Managers as needed
Planning & Budgeting :
Customer Relationships & Communication :
Internal Communication :
Process Compliance :
Cost Management & Controls :
Workforce & Performance Management :
Recruitment, Training & Development :
Education & Experience :
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Manager Cleaning • Vancouver, Metro Vancouver Regional District, CA
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