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Manager, Compliance Governance & Operations (4358)
Manager, Compliance Governance & Operations (4358)TD Bank • Markham, York Region, CA
Manager, Compliance Governance & Operations (4358)

Manager, Compliance Governance & Operations (4358)

TD Bank • Markham, York Region, CA
10 days ago
Job type
  • Full-time
Job description

Work Location

Toronto, Ontario, Canada

Hours

Line of Business

Compliance

Pay Details

$91,200 - $136,800 CAD

Job Description

Key Accountabilities

Customer

  • Manage a team of Compliance professionals providing oversight and control related advisory services to Compliance partners
  • Provide guidance, leadership, coaching and development to promote operational results and professional / personal development objectives are achieved
  • Work with executive team, senior business management / partners to develop proactive strategies, tactics, policies and programs to effectively manage regulatory / compliance issues
  • Act as key liaison with partners and external groups and provide Compliance subject matter expertise; partner, as necessary, effectively with key stakeholder groups such as AML, Legal, Audit, Risk
  • Coach to oversee that functional / operational problems are handled appropriately, and participate in the negotiation and resolution of complex and / or escalated issues, where necessary
  • Lead and develop Compliance enterprise-wide frameworks, policies, standards, procedures in coordination with management in line with TD's Compliance Program
  • Take corrective action and recommend or implement changes to procedures, as required

Shareholder

  • Lead the team to adhere to enterprise frameworks and methodologies related to overall business management activities
  • Lead relationships with corporate and / or control functions to promote alignment with enterprise and / or regulatory requirements
  • Support team in staying knowledgeable on emerging issues, trends and evolving regulatory requirements and assess potential impacts to the Bank
  • Assess / identify key issues and elevate to appropriate levels and relevant stakeholders and business management where required
  • Identify, mitigate and report on risk issues per enterprise policy / guidance and ensure appropriate escalation processes are followed
  • Manage business operations to be in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
  • Lead relationships with business lines / corporate and / or control functions to promote alignment with enterprise and / or regulatory requirements
  • Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
  • Protect the interests of the organization – identify and manage risks, and elevate non-standard, high risk transactions / activities as necessary
  • Manage oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed
  • Oversee or lead the facilitation and / or implementation of action / remediation plans to address performance / risk / governance issues
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • Employee / Team

  • Responsible for management of the overall team providing both leadership and guidance
  • Contribute to the development of Compliance functional strategic priorities within their operational area or field of specialty
  • Develops annual and / or long term plans for own area and influences plans well beyond area managed
  • Provide thought leadership and / or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
  • Grow team expertise to align with Compliance / enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
  • Create and foster a cohesive team, and promote a positive work environment. Lead and follow up on action plans to improve employee experience
  • Lead the process of setting performance objectives for the team; track, monitor and effectively address and / or reward performance in a timely manner
  • Manage employees in compliance with all human resources policies, procedures and guidelines of conduct
  • Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams
  • Support an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes
  • Recruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
  • Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
  • Act as a brand ambassador for your business area / function and the bank, both internally and / or externally
  • Breadth & Depth

  • Provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any / all disciplinary actions, as required
  • Lead and manage a team of Compliance analyst professionals and overall operation of a diverse group in an area of moderate risk, complexity or scope
  • Manage an integrated approach with other business management areas, broader organization, and enterprise as appropriate
  • Deep knowledge and understanding of businesses / technology, and organizational practices / disciplines
  • Sound to advanced knowledge of external competition, industry and / or market trends in relation to own function / business
  • Focus on short to medium-term issues
  • Generally reports to a Senior Manager or above
  • Experience & Education

  • Undergraduate degree
  • Relevant professional designations and / or certifications as required
  • 7+ years relevant experience
  • Who We Are

    TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

    Benefits

    TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

    Accommodation

    Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

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    Manager Compliance Governance Operations 4358 • Markham, York Region, CA

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