Our public sector client is seeking a Senior Release / Project Manager to coordinate software

Our public sector, not-for-profit client is seeking a Senior Release / Project Manager to coordinate software releases and lead technical integration projects using ITIL-aligned change management

Support a multi-year, enterprise-wide digital transformation spanning case management, BI, financial and cloud initiatives. This role owns release coordination across a complex, multi-vendor application portfolio and leads the Clio integration project from initiation through closure.

Contract, Vancouver, Hybrid, Working Hours: PST

Must Haves

• Release Management: 10+ years directly overseeing software release planning, packaging, testing and deployment in complex, multi-vendor environments, including environment management across portfolios and programs.
• IT Operations background, including troubleshooting and supporting enterprise and SaaS applications.
• Project Management expertise, including vendor and/or system integrator management.
• ITSM tools and ITIL-aligned change, CAB and incident processes; Azure DevOps or similar CI/CD, branching and test management tools.
• Degree in computer science, information sciences, MBA or equivalent experience.

Nice to Have

• ITIL 4 certification.

Responsibilities

• Define the release management framework, including release types, stage gates and release controls.
• Maintain a centralized release calendar across portfolios and projects, including deployment windows and business blackout periods.
• Coordinate release readiness, packaging, deployment and back-out planning, go-live activities and post-deployment validation.
• Prepare Requests for Change for the Change Advisory Board (CAB).
• Lead the Clio technical integration project from initiation through closure against agreed scope, schedule, budget and quality requirements.
• Manage MSP and system integrator deliverables, performance and invoicing against statements of work.
• Report release progress, quality and outcomes, alongside project status, financials and risks, to program leadership and governance forums.