Customer Service Rep/Data Entry

Job Title: Customer Service Representative (POD Data Entry Support)Location: Mount Pearl, NL
Vacancies: 2+ Temporary Positions
Schedule: Monday to Friday, between 8:00 AM and 9:00 PM
Pay Rate: $22.44/hourAbout the RoleWe're seeking detail-oriented Customer Service Representatives to assist with Proof of Delivery (POD) research and data entry. This role focuses on identifying missing delivery records, researching tracking information, and accurately entering data into internal systems.Key Responsibilities

• Research and locate missing Proof of Delivery records
• Verify tracking information using online systems
• Retrieve and print delivery confirmations
• Enter delivery details, dates, times, and tracking numbers into company databases
• Maintain accurate records and resolve discrepancies
• Assist with reducing operational backlogs

What You'll Bring

• Strong attention to detail and accuracy
• Excellent research and problem-solving skills
• Comfortable using multiple computer systems and websites
• Ability to work independently after training
• Dependable, organized, and reliable
• Previous administrative, customer service, or data entry experience is an asset
• Clear Criminal Background Check

Work Environment

• Office-based position
• Training provided
• Independent workstation
• Reliable transportation required, particularly for evening shifts

Ready to Apply?If you enjoy investigative work, are comfortable with repetitive computer-based tasks, and take pride in accuracy, we'd like to hear from you.Since 1951, Drake International has connected people with meaningful work across Canada and globally. We are an equal opportunity employer committed to diversity, inclusion and accessibility. Accommodations are available throughout the recruitment process. Please contact your branch representative at 902-429-2493