Optical Retail Assistant Manager

Shape world-class eyecare experiences as an Optical Retail Assistant Manager with Bailey Nelson. Lead service across eye tests, frame selection, dispensing, and customer interactions.

Founded in Bondi Beach, Bailey Nelson operates clinics and stores across Canada, Australia, and New Zealand. Its Metrotown Assistant Store Manager supports the Store Manager, leads team performance, and owns the store two days weekly. The role requires retail or optics supervision or management experience, confident leadership, and genuine customer focus.

Key Responsibilities:

• Deliver seamless customer journeys alongside the Store Manager
• Guide customers through eye tests and frame selection
• Support dispensing and smooth appointment-book coordination
• Own store operations two days each week
• Develop teammates through coaching and service support

Requirements:

• Supervisor or management experience in retail or optics
• Confidence leading and developing team members
• Passion for excellent customer experiences
• Commitment to tight-knit, down-to-earth, improving values

Use optical retail experience and confident leadership to strengthen customer journeys and service delivery at Bailey Nelson’s Metrotown store.

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