Customer Product Training Specialist

Teach customers through product training, digital demonstrations, and clear technical explanations. Remote, hybrid, or office-based arrangements may be available.

HR Service Jobs seeks a customer-focused Customer Education Specialist for product training. You will explain features, workflows, configurations, and best practices while supporting onboarding and product adoption. The work includes presentations, user guides, tutorials, and knowledge-base resources.

Key Responsibilities:

• Deliver webinars, workshops, demonstrations, and customer training sessions
• Guide customers through onboarding and product workflows
• Create manuals, tutorials, FAQs, and knowledge-base articles
• Update materials after product releases and feature changes
• Evaluate training through feedback, assessments, and follow-up discussions

Requirements:

• Strong verbal and written communication skills
• Ability to teach concepts and guide users clearly
• Customer service and relationship-building skills
• Experience creating structured training documents and presentations
• Ability to learn software products and digital platforms quickly

Apply customer education, presentation, documentation, and product knowledge skills to help users become confident, independent customers.

#J-18808-Ljbffr