Sales and Rental Associate

Location
960 England Ave
Courtenay, BC

Job Description

• Help our customers through the selling and renting of musical instruments and gear


• Define the individual needs of every customer and match those needs with the right combination of our products and services


• Demonstrate recommended products to customers and explain their features and benefits


• Answer telephone calls in a timely and professional manner


• Follow up on product orders with customers and suppliers


• Use our common sense approach with customers to troubleshoot and solve problems


• Maintain in-depth and current knowledge of our products, policies and procedures


• Attend weekly staff meetings and periodic training sessions


• Merchandise store to create an inviting environment for customers to shop


• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument


• Must be able to work weekdays, weeknights and weekends


• Positive attitude and steady composure


• Proven strong work ethic and commitment


• High levels of energy and enthusiasm


• Ability to lift and carry large boxes


• Ability to excel in a fast-paced environment


• Ability to recommend solutions in a confident and assertive manner


• Good organizational skills and attention to detail


• Previous experience in retail or sales is an asset

Long & McQuade is committed to long-term hires and does not offer seasonal positions for this role

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