Shoppers Drug Mart Front Store Supervisor

Lead customer service, cash, and merchandising functions as a Front Store Supervisor at a locally owned Shoppers Drug Mart store. Support community-focused convenience services.

This supervisor manages cashier and merchandising staff while maintaining store standards. Responsibilities include training, guidance, cash office inventory, customer issue resolution, product displays, and loss prevention. The position requires planning, judgement, independent thinking, and problem solving.

Key Responsibilities:

• Manage customer service, cashier, and merchandising functions
• Train cashiers and merchandisers in job functions
• Track cashiers, daily cash office inventory, and PC Optimum procedures
• Resolve refunds, exchanges, and other customer issues
• Maintain organized shelves, displays, housekeeping, and store image

Requirements:

• Planning, judgement, and decision-making abilities
• Independent thinking when organizing the store
• Problem-solving skills supporting customer satisfaction
• Computer literacy and organized work habits
• Product and supplies knowledge with efficient time management

Bring customer service leadership, cash oversight, merchandising organization, and practical problem solving to Shoppers Drug Mart.

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