Clinic Client Care Coordinator

Deliver exceptional client service at Axis Therapy & Performance through accurate bookings, communication, and front desk coordination. Support a collaborative clinic team.

As a Client Care Coordinator, you will support therapists, clients, and clinical workflow at an Axis clinic. The role covers front desk operations, scheduling, referrals, billing, and client communication. You will report to the Regional Coordinator while upholding Axis standards, policies, and safety requirements.

Key Responsibilities:

• Manage client bookings, arrivals, waitlists, and call-backs
• Support therapists with smooth day-to-day clinic workflows
• Capture referral notes accurately for new clients
• Submit and file billing, invoicing, and claims accurately
• Complete cash reconciliation and reporting processes

Requirements:

• One or more years of customer service or hospitality experience
• Availability for days, evenings, and weekends as needed
• Ability to work at least two shifts weekly
• Strong attention to detail and communication skills
• Ability to work independently and within a team

Bring customer service, scheduling, and front desk accuracy to Axis Therapy & Performance while supporting excellent client experiences.

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