Operations Manager Facility Services

Lead multi-site facility services operations across Markham, Richmond Hill, Scarborough, Vaughan, Oshawa, and Pickering. Apply strong leadership and customer service in the field.

United Services Group seeks an Operations Manager for a permanent, full-time territory role. Manage client relationships, subcontractors, service quality, budgets, and operational performance across multiple sites. The position supports retention, profitability, workforce planning, and continuous improvement.

Key Responsibilities:

• Manage daily operations across multiple client sites
• Conduct site visits, meetings, and performance reviews
• Resolve concerns, escalations, and operational issues
• Coordinate subcontractors and service quality improvements
• Monitor profitability, budgets, labour costs, and inventory

Requirements:

• Relevant operations or multi-site management experience
• Facility services or similar service-based experience
• Client relationship management and problem-solving experience
• Strong leadership, communication, and organizational skills
• Valid driver's licence and frequent travel availability

Bring field leadership, client relationship management, and operational expertise to United Services Group's assigned territory.

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