Bilingual IT Help Desk Specialist (L1 Support)

A technology support company is seeking a Bi-lingual Help Desk professional in Halifax to provide Level 1 technical support. Primary responsibilities include managing inbound support requests across various channels, troubleshooting hardware and software issues, and maintaining accurate documentation. Ideal candidates should possess excellent communication skills and a basic understanding of networking and desktop administration principles. This role offers an opportunity to enhance technical skills while delivering quality support.
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