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Arsenault
Remote Customer Support & Account ManagerArsenault • ottawa, on, Canada
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Remote Customer Support & Account Manager

Remote Customer Support & Account Manager

Arsenault • ottawa, on, Canada
19 hours ago
Job type
  • Remote
Job description

Arsenault is seeking a Customer Support Representative (Account Manager) to be the first point of contact for assigned clients. You will liaise between clients and internal teams to deliver tailored solutions, manage critical issues, and ensure a high-quality, timely client experience.

Responsibilities include coordinating calls, providing updates, maintaining relationships, and facilitating smooth escalation when needed. A strong focus on communication and proactive problem solving is essential.

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Remote Customer Support & Account Manager • ottawa, on, Canada