Bilingual Customer Relations Team Lead

Hyundai Auto Canada Corp. in Markham, Ontario, is looking for a Customer Relations Manager to lead and develop the Tier 1 and Tier 2 teams, coach coordinators, and ensure high quality service across internal and external customers.

You will manage escalations, monitor workloads, and drive training, knowledge management, and process improvements. Proficiency in Connex and Five9, plus cross‑training with Bluelink, are valued as you support Hyundai's values.

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