Fill Crew

Fill Crew Associate

Summary

The Fill Crew Associate is a member of the Logistics Fill Team and has a key role in ensuring that products are transported from the warehouse to the sales floor in an efficient manner. This position includes a lot of lifting and carrying.

Responsibilities and Tasks Customer Service

• Maintains housekeeping disciplines in the warehouse and salesfloor in order to facilitate location of products by all staff.
• Responds to and handles customer and staff inquiries, requests, and concerns in a timely manner.
• Locates products in the warehouse.
• Guides customer to the location of requested items.

Operations

• Operates computer and scanning devices for tracking inventory and enters all relevant coding in Canadian Tire systems.
• Keeps up to date with in-store promotions, in-store deals and product locations.
• Stocks shelves and merchandise display areas neatly with correct merchandise.
• Secures heavy display items.
• Maintains inventory accuracy and identifies/reports low stock levels (e.g., hole check and bin cap analysis).
• Maintains merchandise on the retail floor and ensures that retail basics are executed efficiently (labeling, product facing, cleaning aisles and display areas etc.).
• Ensures that product and overstock is placed in the appropriate locations.
• Removes stock belonging to a different location and replaces damaged or expired items when necessary.
• Reports stolen and damaged goods to Management.
• Assists in pricing and verifying price labels as needed.
• Assists in organizing warehouse as needed.
• Readily disposes of shipping boxes, trash, etc.
• Completes necessary paperwork on a daily basis.
• Complies with company, store, department, and warehouse policies.
• Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
• Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
• Completes other tasks, as required.

Requirements

• Ability to follow direction and coaching.
• Basic math and computer skills.
• Aptitude with computer technology / locating systems.
• Aptitude for online learning.
• Ability to work in other areas of the store is an asset.

Required Skills and Abilities

• Strong belief in the Canadian Tire Values of honesty, integrity, and respect.
• Organizational and technology skills.
• Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
• Results-oriented individual.
• Effective written and oral communication skills.

Potential Career Opportunities

• Next levels: Promotions Associate, Supervisor, Warehouse Manager, Promotions Manager, and Department Manager.
• Other retail, customer service and management opportunities in a large network of more than 500 Canadian Tire stores across the country.
• Career opportunities across the larger Canadian Tire family (Canadian Tire Petroleum, PartSource, Mark’s, FGL Sports Ltd, Canadian Tire Corporation Limited, and Canadian Tire Financial Services).

Physical Demands and Working Conditions

• Standing/walking for 8 hours.
• Using lift equipment.
• Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from “light” to “heavy”.
• Lifting and turning repeatedly throughout the shift.
• Lifting and twisting above the shoulder, from the floor to shoulder, and floor to waist.
• Ability to go up and down a ladder and stairs while carrying merchandise.
• Walking and carrying things at the same time and pushing/pulling, as required.

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