Insurance Operations Administrator EPIC

Use EPIC, document control, and quality review skills as an Administrator supporting HUB’s Personal Insurance operations in Burnaby. The office is SkyTrain accessible.

This administrator position manages essential workflows within the Personal Insurance division. You will process invoices, refunds, letters, documentation, mail, ICBC transactions, and inventory while supporting compliance. The work requires prioritization, organization, and direction from multiple stakeholders.

Key Responsibilities:

• Perform quality reviews and generate letters through EPIC
• Process refund requests and attach scanned documentation
• Handle daily incoming mail and package outgoing mail
• Complete ICBC transactions and maintain back-end inventory
• Review documents for quality assurance compliance

Requirements:

• Office administrative experience of one year or more is an asset
• Strong personal computer skills across Microsoft Office applications
• Proven ability to prioritize workflow and manage time effectively
• Ability to take direction from multiple stakeholders
• Self-starter with strong organization and detailed attention

Apply your EPIC, quality assurance, and ICBC administration experience to accurate insurance operations at HUB International.

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