Rogers Foods Customer Service Representative

Use Microsoft Dynamics D365 and strong communication skills as an on-site Customer Service Representative supporting Rogers Foods customers. Manage orders, pricing, tracking, and delivery schedules.

This salaried Customer Service Representative reports to the Customer Service Manager and supports the Rogers Foods Sales Team. The position combines customer order entry with administrative support. Success requires business administration training, Microsoft program skills, organization, and attention to detail.

Key Responsibilities:

• Process and manage customer orders accurately using Microsoft D365
• Handle order revisions, cancellations, updates, and related documents
• Respond promptly to customer phone and email inquiries
• Coordinate fulfillment with planning, shipping, and warehouse teams
• Support sales contracts, delays, rush deliveries, and complaints

Requirements:

• Post-secondary business administration training
• Proven Microsoft Dynamics D365 and Microsoft program skills
• Excellent written and verbal communication skills
• Interpersonal skills and ability to work within a team
• Organizational, time management, and problem-solving skills

Bring order management, customer communication, and administrative coordination skills to Rogers Foods in this on-site representative role.

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