Senior Relationship Manager

Is this role right for you?

In this role, you will:

• The incumbent requires an understanding of Dealer Finance in Canada and a thorough knowledge of their geographic marketplace as well as competitive positioning within the assigned area. The incumbent understands the Bank’s business objectives, thorough knowledge of segment, strategies, structure, as well as its lending and deposit products and services. As well, the incumbent possess expert level credit skills in Automotive Finance.
• Excellent communication and interpersonal skills are essential to this position to ensure a high level of relationship management is maintained. The incumbent must be able to effectively articulate their views bothwithin the Bank and externally in the marketplace.
• Strong PC skills are necessary, including a working knowledge of MS Word, Excel, PowerPoint, Lotus notes and other commercial systems and platforms.
• Strong analytical skills are required to assess and identify issues and facilitate presentation of alternatives andsolutions.

External education and/or licensing prerequisites: undergraduate degree in Business or Economics or work equivalency. Other training requirements as determined by the Bank from time to time.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Excellent networking and interpersonal skills
• Excellent communication skills (oral and written)
• Excellent relationship management skills
• Experienced credit skills
• Good knowledge of Bank’s commercial lending and deposit products and services, and customer profitability model.
• Expert sales/closing skills
• Thorough knowledge of relationship building and teamwork skills
• Ability to manage customer expectations versus the Banks and mediate solutions between the two.