Parts Consultant

Do you have a passion for providing exceptional customer service and enjoy connecting with people? Kicking Horse Ford has an exciting opportunity for a career-orientated individual to join our team as a Parts Consultant. This role is the main point of contact in working with our customers and technicians to locate automotive parts they require. The successful candidate can expect to earn $21.63 to $26.44 per hour, based on experience. Why Work at Kicking Horse Ford? - Stable, family-owned business, Kicking Horse Ford is proud to be part of the Davis Auto Group which has over 35 years of success in the industry - Industry leading employee benefit coverage - including health, dental, life and disability coverage - A travel reward program so you can get away from work and travel on us - We are active within the community and are committed to supporting local businesses within the community we serve - A culture built on Family, Teamwork, Integrity and Community - Employee pricing and perks at all locations in our Group across Alberta and BC What You'll Do as a Parts Consultant: - Work with customers in selecting and locating required parts in a friendly, professional and efficient manner - Order parts and provide information including their function, prices, application, and warranty - Research the availability of parts either within the dealership or from other sources as necessary - Maintain effective communication with the service and sales departments, keeping them informed of the status of parts on order - Develop and maintain positive relationships with customers to ensure our employees make customer satisfaction a priority to create customer loyalty and generate referrals - Perform regular parts inventory counts - Assist the Parts Department with other duties as required Our Ideal Candidate: - Previous parts experience in the automotive industry or a related industry is preferred - Exceptional customer service and verbal communication skills including the ability to listen and use tact, sensitivity, empathy, and professionalism when interacting with customers - Strong teamwork skills and the ability to thrive in a collaborative environment - Proven organizational skills with the ability to manage multiple demands - High attention to detail and comfort in using technology for most day-to-day functions - Ability to perform physical work, which includes repetitive lifting of up to 50lbs - A valid Driver’s License Compensation details: 21.63-26.44 Hourly Wage PI4c96357e46ba-37156-41901226