IT Administrator

Salary: $73,000 - 80,000 per year

Requirements:

• Preferably have a post-secondary degree, diploma, or certificate in a related field, along with current certifications or equivalent expertise.
• Have at least two years of experience with advanced operating systems, networking, and system support.
• Bring strong analytical, troubleshooting, organizational, project management, communication, teamwork, and customer service skills, with the ability to work independently and adapt to changing priorities.
• Be proficient with computers and typing, able to learn new software quickly, and dependable in meeting deadlines and protecting confidential information.
• Be able to commute reliably to our Abbotsford office and work on-site during scheduled business hours.
• Be eligible to work in Canada and reside in British Columbia; visa sponsorship is not available.
• Meet the condition of employment requiring a satisfactory criminal record check.
• For remote work, have a quiet, dedicated workspace, reliable high-speed internet, and a computer, webcam, and headset with a built-in microphone.

Responsibilities:

• Administer and maintain our IT infrastructure, including networks, telephone systems, servers, workstations, printers, cabling, user accounts, access rights, applications, and file management.
• Plan and oversee infrastructure additions, removals, and major changes, and automate server and workstation management where appropriate.
• Protect our systems by managing security access, monitoring suspicious activity, keeping endpoint protection and systems updated, and designing and administering security measures.
• Design and manage data archiving, backups, disaster recovery, and contingency plans.
• Manage IT assets, software and hardware purchasing, licensing, supplies, vendors, capacity forecasting, and equipment lifecycles.
• Oversee our internal IT help desk, ensuring requests are recorded and resolved efficiently; document operational procedures and keep documentation current.
• Record customer events in our IT ticketing system, document key internal projects in Confluence, and review monthly customer satisfaction metrics with the Manager.
• Apply professional judgment to investigate, analyze, design, build, and operate systems that support our business; contribute to IT strategy, budgeting, and acceptable-use policies.
• Stay informed about technology developments, maintain relevant information resources, and protect confidential information.
• Train staff on IT systems, communicate system changes, and provide technical advice to colleagues and, when needed, customers.

Technologies:

• Confluence
• Hardware
• Support
• Security
• Firmware
• LAN
• Network

More:

We are SpeedLine Solutions, a developer and provider of point-of-sale technology for restaurant operators across North America. Since 1990, we have focused on improving food-service operations and customer experiences. We offer a collaborative workplace and a diverse team of more than 90 employees, with support for professional growth, work-life balance, and community engagement. This is a full-time IT Administrator role based in Abbotsford, British Columbia, with a hybrid schedule requiring three days per week in the office. The annual salary range is $73,000–$80,000. Eligible positions may include extended health, dental, vision, travel coverage, life insurance, and an Employee Assistance Program; other offerings include paid time off, tuition reimbursement, career development and training, coaching, recognition programs, on-site parking, and company events. Our workplace includes a games room, lounge, kitchenettes, and a full kitchen, and is near High Street Shopping Centre and local dining options. We are an equal opportunity employer and value diversity.

last updated 43 week of 2026