- Full-time
Salary: $59,500 - 68,000 per year
Requirements:
- At least 2 years of dental practice management experience
- At least 1 year of training experience, or equivalent
- Experience using ClearDent software
- Able to work independently and train people with varying experience levels in different settings
- Strong customer relationship-building, organizational, and record-keeping skills
- Efficient, self-directed, energetic, and results-oriented, with the ability to manage multiple tasks
- Empathetic, emotionally intelligent, diplomatic, and skilled at solving problems
- Curious, eager to grow, comfortable in a fast-paced environment, and collaborative with a positive attitude
- Valid drivers license and reliable vehicle
- Must live in Canada and be eligible to work there
Responsibilities:
- Analyze customers business processes and guide them through a smooth transition to our systems
- Deliver on-site and remote training, along with consultative services
- Develop educational materials and host webinars
- Build strong customer relationships and support customers success
- Keep customer contact histories and training records accurate in our CRM
- Collaborate with product management to improve our software applications and services
- Take on other duties as assigned
Technologies:
- Cloud
- CRM
- Support
- DevOps
More:
We build software and digital tools that help dental professionals manage their practices and focus on patient care. For more than 20 years, we have worked to improve oral healthcare, and we are expanding our cloud solutions for clinics, hospitals, and operating theatres across Canada. As a Dental Software Implementation Specialist, you will help customers get started through training. The role is based from a home office, with occasional travel and possible work outside regular business hours. We offer company events, dental, extended health, vision, disability, and life insurance; an employee assistance program; mileage reimbursement; paid time off; profit sharing; tuition reimbursement; and a wellness program. We welcome applications from customer-focused problem-solvers who are excited about the dental industry, even if they do not meet every listed requirement. The posting remains open until the position is filled.
last updated 42 week of 2026