Clinic Assistant- Cardiac Cath Lab- Temporary Full Time (2)

Purpose of Position:

Provides clerical support to a Program or work group, provides assistance to the administration and staff, first point of contact for patients and visitors. Daily routines include: data entry, reporting, reception and customer service, document distribution and ordering and monitoring of supplies; some special assignments may occur.

Duties and Responsibilities:

• Key in, edit and proof-read correspondence, reports, statements, invoices, forms and other documents, using word processing software and computers.
• Receive and forward telephone or counter inquiries to the appropriate person and provide general information to clients and the public.
• Photocopy and collate documents for distribution, mailing and filing.
• Maintain and update manual or computerized filing, inventory, mailing and database systems.
• Open, sort and route incoming mail, manually or electronically.
• Send and receive messages using facsimile machines or electronic mail.
• Receive and direct employees, patients and visitors.
• Transcription of orders as required.
• Assess and assist with staffing/scheduling on a daily basis and communicate staffing concerns as required to the Manager.
• Register patients according to policy as required.
• Other duties as assigned.

Staffing and Licensing Requirements:

• Diploma in Office Administration, Health Office Administration Certificate or equivalent education and/or experience in a health-care-related environment.

Knowledge, Skills and Ability:

• Demonstrated knowledge and proficiency with use of Meditech applications, Community Wide Scheduling (CWS), Materials Management, Order Entry and EMR.
• Demonstrated knowledge and transcription of physician orders.
• Experience in Microsoft Office (excel, word, Outlook)
• Knowledge of medical terminology.
• Excellent written and oral communication skills.
• Customer service, interpersonal and telephone skills.
• Computer literacy in a Microsoft environment including experience in the development of spreadsheets, Word, Power Point, Outlook, and Meditech.
• Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes.
• Ability to organize time effectively to perform the duties of the position.
• Ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner.
• Behaviour consistent with Hospital Mission, Values and Standards of Performance.