Quality Assurance Manager

OVERVIEW

:

Champion and monitor QA execution by liaising with other management team members to ensure superior performance of the Redpath facility in Quality Assurance, SQF, QMS and HACCP management.

DETAILED ROLES & RESPONSIBILITIES:

• Act as the SQF Practitioner, PCQI and HACCP Coordinator for the site.
• Oversee the organizing, planning, and execution of all Quality Assurance related activities.
• Work with Plant Operations and Supply Chain to implement realistic and effective strategies for continuous improvement opportunities.
• Coordinate and oversee third-party audits including but not limited to regulatory officials (i.e. FDA, CFIA) SQF, ISO17025, GFCO, Rainforest Alliance and Kosher certifying bodies.
• Responsible for the coordination of the recall procedure and mock traceability exercises; serve as a backup.
• Maintain SQF certificate by ensuring plans are up to date including prerequisite, Quality, HACCP and Food Safety Plans.
• Administer responses, CAPA’s and investigation for consumer/customer complaints.
• Plans and manages the QA budget to ensure compliance with financial targets.
• Monitors the microbiological programs and all other lab analysis both contracted and non-contracted analysis to ensure the accuracy of the testing and integrity of results.
• Oversee the execution of training for all employees at the site.
• Responsible for maintenance of Redzone datasheets and ensure checks are being performed.
• Work with the Plant Team and Sales on new product development including supporting plant trials.
• Issues finished product positive release and other customer related business needs i.e. generation and administration of Certificate of Analysis, customer related questionnaires, allergens and other allergy related information.
• Assessing for continuous improvement, managing and coordinating external service providers in Sanitation, Laundry and Calibration.
• Responsible for the Crisis Management plan and overseeing the Food Defense Plan.
• Support Supplier Quality and customers with the approval of raw materials and support documentation.
• Uphold Allergen Program and provide support during changeovers.
• Performs other duties as required by Management

JOB SPECIFICATIONS:

• Effective oral and written communication skills, ability to read and comprehend technical data and effectively prepare and write policies and procedures.
• Excellent interaction skills and problem-solving techniques such as root cause analysis
• Thorough working knowledge of CFIA and FDA food safety regulations
• Teamwork and ability to coach others
• Capable of working in an environment with elevated noise levels

SKILLS:

• Excellent observation, analytical and problem-solving skills
• Creative, approachable and direct individual who is adaptable and flexible
• High attention to details is critical
• Ability to work effectively in a team
• Proven leadership capabilities
• Well-developed coaching skills

RESPONSIBILITY:

• 7 salaried Lab Technologists, Quality Systems Coordinator and QA Supervisor
• Safety of self, direct reports and other employees
• Quality Assurance of all products produced at Redpath Belleville Facility
• Training and employee development

RELATIONSHIPS/INTERDEPARTMENT LIAISONS:

• Internal Liaison with other Departmental members on all Quality Assurance activities
• Internal Liaison with sales and marketing team on new product development initiatives and implementation of customer requirements in the plant.
• External liaison with Customers on positive release, supplier evaluations, consumer complaints, new product developments

EDUCATION AND/OR EXPERIENCE REQUIRED:

• A University or College Degree in a Scientific Discipline
• At least 3 years of management experience with exposure to a food processing environment
• Computer training in MS Excel, MS Word and MS PowerPoint, MS Teams
• Preventive Control Qualified Individual, HACCP and SQF Practitioner